top 10

Parkway Chrysler Dodge Jeep Ram

Claim
marker

21560 Hall Rd
Clinton Township, MI 48038

marker
(586) 465-7210
Incorrect info? Correct your listing
Photos
Parkway Chrysler Dodge Jeep Ram - Clinton Township, MI
Parkway Chrysler Dodge Jeep Ram - Clinton Township, MI
Reviews
( 86 )
( 0 )
( 1 )
( 0 )
( 7 )

Best

Thank you for your time and patience. It was great dealing with you and Joe.

Worst

My wife and I bought our jeep here and the salesperson was good. Thank you Todd. But we chose the option of getting the LoJack installed which should be a two-hour job. My wife to...

Worst service out there 6/15/2014

My wife and I bought our jeep here and the salesperson was good. Thank you Todd. But we chose the option of getting the LoJack installed which should be a two-hour job. My wife took the our baby to a caregiver, then dropped the car off in the morning and took their shuttle service into work. She didn't hear from them so called them at 4 o'clock when they said that it wasn't yet finished. At a 5:45 she called again where she was told that the car was finished at 2:45 when they called to let her know...and unfortunately they were closing and couldn't pick her up. Thus they effectively stranded my wife at work and kept the car with our child safety seat in the back locked up. I had to take a few hours off work to go get another one while we had to have family go pick up her and the baby. They have no idea what kind of danger and overall inconvenience they posed to my family. Josh, the $&@$! service tech responsible for this travesty claims he called and left her voicemail. there was no more
Reply | Report abuse |

Editorial review from Citysearch 12/30/2013

This was my first Chrysler purchase of my life. My salesman was the best ""Doug"" He transferred all my belongings from my old car into my new car. He called twice since I purchased the Chrsyelr 200 to see how i liked the car. That is very important! Customer follow up. Thank you Chrysler Parkway for the wonderful experience. more
Reply | Report abuse |

HORRIBLE SERVICE 1/23/2013

I left my car twice at this place (11am to 7pm, then 10am to 530pm) - to have my heat fixed. Whether it was because its under warantee and they only fix cars for paying customers, or they are just plain jerks... I don't know. But 2 full days at the dealership and they tell me they never got around to fixing it. The worst part is, the service adviser Tommy Frederick LIED to me saying that they need to order a part to fix the car. Sorry Tommy, your technician and service cashier blew your cover when they told me that the part is actually IN STOCK, but they never got around to fixing my car. The thing that makes me crazy is that they never called me to tell me that my car was NOT being fixed. All day they tell me my car is being "worked on" then I go there at the end of the day, and they haven't even opened up my car!\r \r What kind of operation are they running? If it is too busy and the job cannot be done, please let me know and do not waste my time. Please, at least give me the respect a more
Reply | Report abuse |

Thank you 7/26/2011

Thank you for your time and patience. It was great dealing with you and Joe. more
Reply | Report abuse |

great 7/22/2011

Happy With My Jeep Thank to the sales staff at Parkway I had a very good experience buying my new Jeep Liberty! more
Reply | Report abuse |

Car is absolutely perfect 6/24/2011

The car is absolutely perfect and I have been enjoying tooling around in it in the beautiful weather we've been having for the past two days. I've been getting ooos and ahs from friends and jealous looks from other drivers. I know it's the car they're looking at, not me! more
Reply | Report abuse |

Very satisfied 6/21/2011

I was very satisfied with the way I was treated at Parkway.I would like to give extra credit to Rachel Collier for contacting me so quickly when I inquired about a new vehicle.There aren't many people that would contact me on a Sunday on her own time.She answered all my questions and was one of the biggest reasons for me choosing Parkway. more
Reply | Report abuse |

Excellent job 6/16/2011

Your staff did an excellent job in taking care of our order and delivery of the Jeep along with explaining all the various functions of the vehicle when delivered. Thank you. more
Reply | Report abuse |

Thank You! 6/14/2011

I would like to commend Joe, Josh (service bay) and Parkway for the great service and mention that I now have a much better appreciation for this dealership. ?I just wanted to take a moment and say Thank You for the way my concerns were addressed. more
Reply | Report abuse |

Nice place 6/7/2011

We bought a new Dodge Ram, I read the reviews and decided to try them anyway. My sale was smooth and they negotiated prices with me. Which worked out our to my benefit I feel they gave us a great deal. If your in the market for a vehicle? Try them out it is a nice place. more
Reply | Report abuse |

Everything was perfect 6/1/2011

Everything was perfect. The car and price quoted on the phone was exactly what I recieved. The entire staff seemed like they actually wanted me to be there as a customer. From the receptionist to the business staff, they were very friendly. I would recommend to everyone. more
Reply | Report abuse |

Truck is fine 5/24/2011

Truck is fine. She made 1500 miles already, most of it in Thanks Giving long weekend. On a highway she made 18.9 miles to gallon what really surprised me. more
Reply | Report abuse |

CHECK-OUT THIS DEALER 5/20/2011

I`m very picky person who always want perfection and i went to CHECK-OUT THIS DEALER amazingly i did found what i want great dealer great people Also the people in side from the sales rep to the service department are all high trained and educated with lot`s of nerves and patients for people like me DEFINITELY THE BEST CAR DEALER i EVER HAD EXPERIENCE WITH WITH OUTSTANDING SERVICE more
Reply | Report abuse |

OUTSTANDING!!! 5/12/2011

I am the type of person that believes in respect, honesty, and treating a person fairly. So when my car had to go in for a repair, I had to do my research. I also have anxiety and was very nervous about walking in there after reading some of the bad reviews people wrote. This dealership was the best I have found EVER. I have one word...IMPRESSED. The service guy,Josh, went out of his way for me. He was very friendly and made me feel very relaxed. He cared about my time and my concern. They even picked me up at my job and dropped me off without any problems. WOW. The staff was VERY NICE. The car has not had any problems since I went there and I will be returning to buy my next vehicle. OUTSTANDING!!! SO GLAD I OVERLOOKED THE BAD REVIEWS AND CAME IN!!! more
Reply | Report abuse |

Stepped in quickly 5/4/2011

Thank you for the quick service I received when?I was shopping at your store on a Saturday afternoon. I didn't want to wait for a sales person and Keith stepped in quickly and I was on my way home shortly after that in my new car. more
Reply | Report abuse |

Best experience 4/20/2011

Ted and the people that worked so very hard to get us financed (my husband is on disability and we had filed for bankruptcy in 2010) were fantastic. They made us feel that those factors were minor and they would make the financing happen and they did! It was by far the best experience we have had when purchasing a vehicle. I will most certainly refer family and friends to Parkway. Thank you. more
Reply | Report abuse |

We are very happy 4/11/2011

You and your dealership did a wonderful job. more
Reply | Report abuse |

This is a great dealership 4/1/2011

the whole experience was a very pleasant one. We also greatly appreciate your knowledge and willingness to pursue that extra $1500 rebate that allowed us to complete this lease. I will also add that Russ was very helpful and thorough in reviewing all of the new features on the van and even programming our phones and garage door opener. This is a great dealership that just keeps people wanting to come back. It is obvious that everyone enjoys their jobs and are motivated to help customers. I assure you there are very few if any dealerships who have this commitment anymore to customers. more
Reply | Report abuse |

Extremely pleased 4/1/2011

I brought my car (2007 Jeep Compass) in for service to my brakes on Wednesday, March 16, 2011 and I just wanted to say I am extremely pleased with the technicians that worked on my car and Joe Coely who assisted me with my car and explained to me some services I needed to keep my car running. I appreciate the honesty and professionalism I received from Joe Coely who called me to tell me my brakes looked good. He advised me of some other services I should get done on my car and since my brakes were okay, I had the power steering and fuel injector services done. I just wanted to say thanks for great service. He called me and couldn't have been nicer and he kept me informed at every step of the process for my vehicle. Your staff at the cashier counter are extremely friendly as well. It's nice that i can go to a dealership and know that I get professional service and not some outside mechanic who probably would have charged me for new brakes that weren't needed. Thank you as always and please share with the dealer's manager and owner how I am pleased with your services. Thanks to Joe Coely too. more
Reply | Report abuse |

He knew all 3/29/2011

We absolutely LOVE the Jeep, and Jay was such a help. He knew all the inside ?Jeep? info and was an absolute joy to work with. I love that Jeep more than anything I?ve ever driven, and can tell we?ll be back for a second one when the Mazda goes back in August. more
Reply | Report abuse |
< Previous 1 2 3 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Monday-Friday: 9:00am-9:00pm Saturday: 10:00am-3:00pm Sunday: Closed
  • Payments: Master Card, Visa, Discover
badge