Pacific Heating & Cooling

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8607 Durango St SW A (at Serving the Lakewood Metro area.)
Lakewood, WA 98499

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(253) 231-3049
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Pacific Heating & Cooling - Lakewood, WA
Pacific Heating & Cooling - Lakewood, WA
Reviews
( 292 )
( 46 )
( 2 )
( 5 )
( 3 )

Best

Service was timely, Jess (I believe his name is) did a superlative, friendly and helpful job.

Worst

We purchased the warranty with the understanding it would cover repairs parts that went bad at no extra cost. The excuse that i damaged it, even it the problem started before I w...

Disappointed 9/5/2016

Really like the company, service has been good, but charged for repair that I feel should have been covered. It was explained well, but simply disagree, and can only say sadly dissapointed because I have been a loyal customer and always been impressed by the customer service. Still, would recommend company based on my prior experiences. more

Great service 9/1/2016

Great service, very professional, explained everything he was doing. more

work well done. 8/31/2016

Provider seemed knowledgable and ell prepared. more

I can always rely on Pacific Air to do a thorough job when servicing my AC. 8/30/2016

I can always rely on Pacific Air to do a thorough job when servicing my AC system. They adhere to our advance scheduling, call before arrival. Confirm appointment the day before, then completely go over the results of the inspection when they are done. I have had no complaints, and that's after 5 years of servicing. My system is 9 years old, but works and looks like it's 2 or 3. more

Quick fix and A/C working again! 8/30/2016

Technician came out about 2-3 hours after initial call. Luckily it was a quick fix and the A/C was back up and running. Thanks for the quick response on a hot day! more


Excellent job 8/29/2016

Office staff notified us of arrival time which fell within the scheduled service. Very pleased with the technicians job service. more

They did a great job . 8/29/2016

The tech was very polite and knew his stuff. more

Great experience. 8/29/2016

Wonderful and easy to deal with. Everyone was nice and it was great to have same day service. more

Total Customer Service 8/29/2016

Our recent experience to replace our water heater was totally positive. The initial appointment was prompt and thorough. The installation was as promised and all questions were answered. more

excellent service 8/29/2016

quick appointment, technician on-time, problem found and fixed quickly, plus excellent advice and information. very happy with the work. more

Excellent company and tehnician are well trained and informed on serviing products and features. 8/28/2016

Great, excellent and will recommend this business to other friends, people at worker and other areas I travel daily. more

8/25/16 Service Call 8/25/2016

My experience with Pacific Air has been great. I am fortunate that my home has a Package Unit for heating and air conditioning. I am very happy to say with our hot weather as of late, the ac makes my home 72 degrees at all times even if it is 80 or 90 outside. THANKS for keeping it working great for 10 years! more

I appreciate their honesty and expertise! 8/23/2016

I appreciate their honesty and expertise! more

Very happy with service 8/22/2016

Danial was very nice and explained some things to me. I am very satisfied with his work. more

Job well done 8/21/2016

We needed to have our AC serviced ASAP since it made some alarming noises right in the middle of a heatwave of course, and we were able to get an appointment the next day. We did have to wait a bit for the service people to arrive but once they were here they got everything fixed. They were courteous and quick and the AC has been running beautifully since then. more

Thorough and quick 8/20/2016

Pacific Air able to do same day service. Very security conscious with timely arrivals. They were very thorough in the explanation of what is needed. So happy to get my air conditioner back before the heat wave. more

Service call 8/19/2016

My last call was for failure to heat . The problem was a low capacitor and refrigerant 1/3 low. Should have been told to replace capacitor and the refrigerant should have been topped. The fan may have been hung up due to above and now the possibility of a burn spot on the motor, creating apprehension. Adam Smith was the on-call service man. he is a good craftsman and I never want anyone else. This all could have been prevented if the Service Contract DID keep me at PEAK performance. more

repairman job well done 8/19/2016

Quentin did an excellent Job. Cleaned up all the system. more

Good quick service 8/18/2016

Competitively priced and able to install our AC and furnace in a very timely manner. Every employee I've interacted with throughout the process has been very friendly and knowledgable. They've answered all of my questions and have done a great job getting it all done. more
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WE FIX IT RIGHT THE FIRST TIME

Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.. Air conditioning,furnaces,heat pumps,air handlers,heating and cooling,central air,coils,indoor coils,heating units,cooling units,humidifiers,thermostats,air exchangers,comfort systems,install,service,cleaning,repair,air quality,indoor air quality,air cleaning,air purifying,energy consumption,environmental cleaner,energy conservation,energy saver,energy efficiency efficient,gas,electric,temperature control,climate control,oil,heat,air,asthma,allergy,filter,AccuClean,pollen,filtered air,allergens,air filtration,allegiance,humidity,perfect fit,whole house air filtration system,breathe easier,variable speed furnace,high efficiency,heritage,all aluminum,moisture control,thermostat controls,digital thermostat,programmable,financing,credit terms,warranty,tax credit,energy tax credit,customer care certified,NATE certified,dealer,local,sales and service,contractors,air conditioning systems equipment,heating equipment,air conditioning equipment,furnace equipment,furnace sales,furnace cleaning,air conditioners,air conditioning dealers,air conditioning suppliers,air conditioner service,air conditioner repair,air conditioning repair,heaters,installation,high efficiency systems,HVAC,reliable,trouble-free HVAC,top rated. Systems: Packaged systems,communicating systems,geothermal systems,indoor/outdoor,and light commercial. Series: Platinum,Gold and Silver.

Additional information
  • Hours: Daily 24 Hours
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