Pacific Heating & Cooling

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8607 Durango St SW A (at Serving the Lakewood Metro area.)
Lakewood, WA 98499

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(253) 231-3049
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Pacific Heating & Cooling - Lakewood, WA
Pacific Heating & Cooling - Lakewood, WA
Reviews
( 292 )
( 46 )
( 2 )
( 5 )
( 3 )

Best

Service was timely, Jess (I believe his name is) did a superlative, friendly and helpful job.

Worst

We purchased the warranty with the understanding it would cover repairs parts that went bad at no extra cost. The excuse that i damaged it, even it the problem started before I w...

Excellent service. 8/8/2016

Worked around my work schedule. Prompt and curdious. V more

Annual Service Furnace 8/8/2016

William was a fine young man. Very polite, knowledgeable, explained in words that I could understand. An asset to your company. ALL service people that have come to my house have been outstanding. Kudos for hiring such great people. more

Courteous employees, excellent and reasonable service 8/8/2016

We have had yearly inspection and maintenance with Pacific Air Systems for several years and are pleased with their service. more

No complaints. 8/8/2016

Everything was fine with Pacific Air, however, the financing with Alaska Credit Union was a pain in the .... more

Excellent in every respect 8/8/2016

Technician was competent, friendly and on time. No complaints at all! more

Excellent service 8/8/2016

Impressed by the friendly, professional service we've received over the years. Always ready to answer any questions we have more

Excellent company. 8/8/2016

Our go to guy, Steve has been an excellent person to work with. Just keep up the good job! more

Great service! 8/8/2016

Malachi was the man who did our service. As did Vince on our last call, he explained everything thoroughly and answered every question. Both were very nice and personable people and the pricing is great! more

Good, On time, even early for appt 8/8/2016

Tech forgot to set current time on thermostat and reset "change filter" message, otherwise seems good. more

Good service 8/8/2016

The annual maintenance program is great for extending the life of the heat pump. more

Excellent work and customer service! 8/8/2016

The best experience I've had with a contractor from sales to service. I had the AC installed during a remodel so the installation was quick and efficient and everyone was very nice. After the remodel was finished we discovered one of the vents ductwork had to be extended and Pacific Air came back and extended it free of charge! This is an awesome company! Your people do great work! more

Great service 8/8/2016

First time customer but will use the services provided again. professional tech did a great job more

Very professional. Rep was extremely knowledgeable. 8/8/2016

I would highly recommend company. Couldn't have had a nicer experience. Walked us through everything. Customer service is excellent. more

The technicians were both knowledgeable and kind and went above and beyond their obligations. 8/7/2016

Steve and his coworker didn't amazing job both teaching me about my heating unit and my air conditioning unit but also taking the time and the care to explain clean up teach and answer all my questions they presented themselves in a trusting manner and made every effort to make me feel comfortable with their service more

Not meet agreement as understood 8/7/2016

We purchased the warranty with the understanding it would cover repairs parts that went bad at no extra cost. The excuse that i damaged it, even it the problem started before I washed the filters, is not acceptable and i feel it a breach of contract. more

Informed and efficient staff 8/7/2016

Technitions are always prepared for the i inspected that pops up and able to answer all questions more


Satisfactory 8/7/2016

Courteous, prompt, explained process. more

Great work 8/7/2016

Your people have always Done a Great job more

Andrew, the technician did an excellent job. 8/7/2016

He was very meticulous and thorough. Made sure we understood exactly what he was doing. more
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Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.. Air conditioning,furnaces,heat pumps,air handlers,heating and cooling,central air,coils,indoor coils,heating units,cooling units,humidifiers,thermostats,air exchangers,comfort systems,install,service,cleaning,repair,air quality,indoor air quality,air cleaning,air purifying,energy consumption,environmental cleaner,energy conservation,energy saver,energy efficiency efficient,gas,electric,temperature control,climate control,oil,heat,air,asthma,allergy,filter,AccuClean,pollen,filtered air,allergens,air filtration,allegiance,humidity,perfect fit,whole house air filtration system,breathe easier,variable speed furnace,high efficiency,heritage,all aluminum,moisture control,thermostat controls,digital thermostat,programmable,financing,credit terms,warranty,tax credit,energy tax credit,customer care certified,NATE certified,dealer,local,sales and service,contractors,air conditioning systems equipment,heating equipment,air conditioning equipment,furnace equipment,furnace sales,furnace cleaning,air conditioners,air conditioning dealers,air conditioning suppliers,air conditioner service,air conditioner repair,air conditioning repair,heaters,installation,high efficiency systems,HVAC,reliable,trouble-free HVAC,top rated. Systems: Packaged systems,communicating systems,geothermal systems,indoor/outdoor,and light commercial. Series: Platinum,Gold and Silver.

Additional information
  • Hours: Daily 24 Hours
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