Oz Moving & Storage

Worst moving experience EVER. There was so much damage to our personal property the claims list was 2 pages long, including broken computer monitor, a damaged flatscreen, shattered antiques, and 7 chairs with legs broken off. Oz sent us a ""generous"" settlement check for $300. They claim they offered us more substantial insurance, but NO ONE at ANYTIME mentioned additional insurance options. This company, by the way, was recommended by Hello Moved, so I wouldn't use them either if they are in business with companies like Oz. more

The price was the highest bid we received and we accepted expecting high quality service.\r The crew was great but upon delivery of household goods from storage, several small things were missing and some damage to one lamp. But worse, a family heirloom tapestry was gone. Upon reporting this, the customer service was terrible - no apology, except in a form letter. Their attitude and process for resolving the issue is so terrible, I'm not even submitting a claim. If you use them, move anything important or irreplaceable yourself! more

These guys were great at getting my stuff out however took over 16 days to deliver if. Would NOT recommend for long distance moves. They give a 12 business day window and my stuff showed up at 5pm on the 12 business day (17th day). Asked them several times to see if they could have delivered earlier. Horrible customer experience by barely meeting a time frame. I will never use again. Plenty of movers out there who can deliver in a shorter time period and provide a better experience (and likely at a better price as well). more

Shame on OZ Moving & Storage for their lack of work ethic/ negligence. We thoroughly researched moving companies before moving from LA to Philadelphia. We chose OZ Moving because of the price and their extensive experience doing cross country moves. Let me say that I never write reviews but feel compelled to do so now since it's my only recourse and I want to save others the disappointment. Everything seemed to go beautifully on the LA end of the move but by the time things got to Philly it just got worse and worse. The trip took way longer than they assured us it would but was technically (fine print) in their ridiculously large window. They had 6 guys pack us in LA and only 2 unload in Philly and they were not that motivated if you know what I mean. We had to be on them all day encouraging them to keep it going. We unpacked the items that were supposedly packed with care ""by OZ."" These were the pieces of furniture and some extra large pictures in glass frames. OZ encouraged us to have them pack these items since they supposedly knew what they were doing. Just a sample, we opened the box that had the extra large format glass picture frames and the glass was SHATTERED, like heard of elephants ran over the box shattered. I feel that they were negligent in their packing considering they didn't even use bubble wrap, actually the only packing material I could find in a box was a wadded up plastic shopping bag in the corner. The corners of all our pieces of furniture were nicked and chipped. Since we didn't pay them $3,000 extra dollars for their ""full value"" protection plan, they only paid us .60 per pound for the damage. Yep, that's $9.00 reimbursed! (don't even get me started on the state of our dish pack packed glassware!) If we would have know that they were going to treat our possessions with such disdain, we would have made sure to have full insurance, but for that price we could have just gone with one of the big name movers and avoided all of this anyway. You get what you pay for, shady shady business. more

I have to say I was nervous about my DC to NY move - but my experience with OZ was amazing. My movers - Jimmy and Jimmy were so helpful, careful, and awesome. They moved me within in a day - started early and stayed late - making sure my furniture was arranged exactly the way I wanted it. They went the extra mile helping me get settled in - suggesting how I could improve security and even installing my air conditioners for me. more

Great estimators, very nice european movers, good price, BUT dont' use them if you have anything of value. They do not know how to pack stemware, they don't wrap paintings, and their insurance coverage has a $500 deductible and they won't let you take out another policy. I have used Big John's for 4 moves and decided to try these guys. I won't do it again. Having said that, if you don't have valuables, they are a great deal and very nice, so why not. more

Terrible company! Don't use. Their contract is worthless more

This company is the worst. Don't ever use them! We called a month ago to set up the move in NYC. Today we went to confirm our move and they said we would have to change the date!!!!!! Really. They were so rude. Hung up on us. For a month they had our deposit. I am so angry more

Horrible!!!. A few of my boxes were STOLLEN off of the truck during my move while they were doing an inventory. They went against regulation and counted the boxes half on the truck and half in my apartment. I heard one of the movers yelling at one of the guys for leaving the truck unattended. I got screwed in the situation because there inventory was acurate because they finished after two theives must have walked off with my boxes. I know this for a fact and I lost some valuable things including some important paperwork. Don't let this happen to you!! more

Oz Moving has proven to be 100% UNRELIABLE and unhelpful. When I made an appointment to get an estimate on my move, they swore up and down that they pride themselves on never canceling, being on time etc. The night before my appointment, having never received a confirmation call as promised, I took the initiative and called them. I spoke with someone from the call center who rudely took my number and hung up. Imagine my surprise when the next day I get a call informing me that not only was my appointment cancelled but that I had APPARENTLY gotten a very detailed message explaining this the day before. This was not the case. The woman essentially called me a liar, my boyfriend and I both missed work for this non-existent appointment and they had the gall to get pissed because neither of us was able to make a 3pm appointment (because I actually work during the day unlike them.) DO NOT USE OZ MOVING. more

I'm the kind of person who researches quite thoroughly before I consider a business deal with any company. I decided to contact Oz Moving for my long distance move due to the amazing reviews that they received from past consumers. The representative assisting me seemed rushed while we were talking on the phone. I ignored that because that's just probably how he talks. However, when my fiance and I decided that their services were not going to meet our needs, I politely thanked him for taking the time to talk to me and wished him a good day. Well, his rushed speaking turned into a snobby and disgusting attitude. He spoke in a demeaning manner (as if I am some dimwit who didn't do her research) and was completely rude. I quietly listened to what he had say - I let him vent about how he's been working in this business for over 20 years, how experienced is, and how any other company I could think of using was inferior compared to Oz. After his venting was complete, I kindly thanked him again and wished him a good day. His response was ""click"". Here's a tip, Mr. Johnathan: in business, you win some and you lose some, it's not personal...having a disgusting attitude will not attract a customer your way. If you are reading this, I still hope that you have a good day. more

Local move - Bronx to Brooklyn. I've only used movers one other time in NYC, and that was a nightmare. I went with Oz after 2 recommendations, and I'm glad I did. The crew showed up about 5 minutes early. Overall, I was shocked at the efficiency. Man, they moved fast. My final bill was a bit above the quote, but for reasons that are understandable - extra time for bad traffic between boroughs, and I paid for some packing materials (TV & lamp I forgot about!). The crew was very nice and helpful, and not one complaint about how much stuff I had, or how some of the small boxes containing only books were a little heavy. Moving is a really big pain in the ass, but if I have to do it again, it'll be with Oz. more

I am surprised by the bad reviews I read here as my experience with Oz moving was a much different one. more

I moved a couple of times in the last few years and this time was the easiest. more

Oz Moving made my moving day so easy, I wanted them to move in with me!! more

Moving in NYC is always a pain, but choosing Oz Moving made the difference. more

I always hated moving, it is always stressful and you never know how it is going to end. I used a few companies in the past and every move there was some other disaster. So I kept trying new companies. A colleague recommended Oz moving so I decided to use them. more

Now that I have finished unpacking all of my boxes I can say that these are the best movers in NYC. more

My boyfriend and I used Oz to move our apartment from the lower east side to Brooklyn and I am glad we did. more

Best Experience Ever. more