We moved from Cambridge, MA to Manhattan and the owner Dave Malka promised us best service ever. He also said that we would have such a great experience we would never want to use another company anymore. WELL:
First they made a fixed price they changed afterwards, which one could argue was still in the realm of acceptable behaviors..
Then, the movers pressured my wife (almost physically) to give them more tip. She had given them 90 USD but they wanted at least 150. I am not sure if tipping is customary with such high prices. My university colleagues tell me tipping in interstate moves is illegal.. Even if that is not accurate, that kind of tipping is price and not tip, and the physical threats were just unacceptable.
Third, they did not deliver ONE full box, which had my computer in it. As we checked in the old place and in new house and nothing was there, it was not delivered. We believe that the movers were mad for not getting the tip they wanted and so they either dumped it or sold the stuff.
I tried many times to get a hold of Dave to check things out, but he blocked my calls, never called back and never answered emails..
So all I can do is to spread the word to NOT DEAL WITH THESE GUYS..
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