Maggiano's Little Italy

For a chain, Maggiano's is not bad at all. The servers are prompt, nice and knowledgeable. Our server, a nice young lad,y hit it off with my daughter and convinced her to eat when I was having a tough time making the five year old quite talking and start enjoying. I had the chicken salad and just loved the croutons. The tea was fresh and the prices were decent. Not a bad experience. more

This was a busy Saturday night. When we walked in, there was absolutely no indication of where to go to check in. The four of us started on a hunt to figure out how to check in. I finally found a check-in station against a wall, surrounded by about 20 people who had no where to go. The restaurant was packed, but there was no where for people to wait. After being rudely told I was standing in the wrong spot (I was on the side of the check-in station, not the front, bad naughty customer), once I talked to the host, it took several tries to find our reservations. The name was scrambled , the phone number only had about 1/2 the digits correct. We had to scroll through all the 7pm reservations to find mine. Once we got our buzzer, we couldn't do anything other than stand there and wait. There was no way we could move as there was no place to wait. While we waited, we saw 4 other groups get turned away because their reservations could not be found in the computer. One poor guy was there with a large family, they had to leave and try to find another restaurant on a Saturday night. After waiting about 20 minutes (within my tolerance rate), we were finallly seated. I did go back to the check in station to get the name of the guy at the check-in counter who couldn't do his job. This got the attention of the manager, who came to our table when our appetizers appeared. He was very apologetic about the whole affair, and felt really bad. The food was really outstanding, that is the only reason I gave them any stars at all, so I am torn as to whether or not I will return. I was there with just a small group of 4, but was also checking out the restaurant for an upcoming corporate outing. I'm not sure if I will return there. Perhaps during the week, but certainly not in the weekend, and certainly not when the same guy is manning the check-in counter. (I'll spare him the embarrassment of puting his name in the review) Pros: Food as the only reason it got any stars at all Cons: Can't deal with restaurant more than 50% full more

great taste of italy here. i love to eat here every time that i caaan . Please make one in los angeles so i dont gotta drive here more

Fun atmosphere especially if your drinking a little bit. I went with three friends and we ended up getting way too much food. The price is fair and the service was good. Good food but not gourmet. more

Nice restaurant. Proper seating arrangement. Salads, Brick-Pressed Sandwiches are the most popular dishes. Service - Personal is very friendly. Clean restaurant. The atmosphere can be very romantic and at the same time a good place for kids. Waitress was doing a great job. I am vey much impressed with the restaurant. more

I absolutely love this place. The food is excellent and family style is all you can eat. The salads are fresh and a great choice of salads. The fried zucchini is to die for. There is a large wine list. I never really let restaurants workers attitude affect my experience so I never really give it alot of thought. I think anyone working a low paying hard working type of job will get grumpy from time to time. Go there enjoy the food and enjoy your company and just smile at the hostess or host and realize they have a tough job.. Pros: Alot of great food for a reasonable price Cons: Need reservations more

We had a great time. Enjoyed the crab cakes a lot. Best part was it was Sunday and there was music out in the courtyard area and lots of things to see and do including the Farmer's Market. Waiter was super attentive and knowledgeable. Busboy and hostess were not very nice but when you smell that food, who cares? Bathrooms were clean and nice also, which is a must in any decent restaurant. We've gone back three times in two weeks and it takes us an hour to get there, so we find it worth it. Pros: Great Crab Cakes Cons: Joyless Hostess, Crabby Busboy (who was older than my grandad) more

This place is a great restaurant to share some food with friends. Try the pastas and taste how good it is! But the Pizza is even better. Also the service personal is very friendly. more

1. The place is too dark. If it is a family place then why the pretense on romance.\r 2. The food had no flavor. Buco di pepo has more flavor. The clams and calamari were over cooked. The fish had hard dry oregeno on it that did not make a happy mouth moment. \r 3. The waitress was very slow and she had an attitude. \r \r I am not going back. Pros: A lot of food for the price Cons: No taste and bad service more

One of my favorite restaurants in San Jose and byfar at Santana Row. I come here for special occasions like... more

One of my favorite restaurants in San Jose and byfar at Santana Row. I come here for special occasions like birthdays and anniversaries and my grad... more

The atmosphere of this place is casual. The service is above average. I love the pasta here as compared... more

The atmosphere of this place is casual. The service is above average. I love the pasta here as compared with many other Italian places. The portion... more

My wife and I stopped in here for a quick lunch. We ordered a couple of sandwiches and an appetizer(Chicken Parm, Meatball sub, and tomato/mozzerella+basil appetizer). Our server was a bit new, which probably justified her on the sunday lunch shift, and she was slow and made mistakes with our order. The food though was very good and with the table parmesian(sp?) cheese(nothing grated here, not fine dining), it picked up the mild sauce. The table bread wasn't very good, but the balsamic vinegar was excellent. Pros: Good basic italian food Cons: Bread, Service(we may have just gone at the wrong shift) more

My follow-up review for this restaurant. Read my previous review for this restaurant... more

My follow-up review for this restaurant. Read my previous review for this restaurant "*here*":/discussion/archives/1723 So, it turns out that t... more

I agree that the food isn't that great here. I've tried almost all of their pasta dishes and I don't really... more

Confucius says: Forced family style with a set menu is no different from prison food. OK, maybe the food... more

I agree that the food isn't that great here. I've tried almost all of their pasta dishes and I don't really like any that much. BUT, they do have... more

Confucius says: Forced family style with a set menu is no different from prison food. OK, maybe the food tastes OK, but it's ridiculous that whe... more