I have lived in LA for 5 years, always drive by this hotel, heard good things, and wondered. So when guests came from San Diego, I suggested it for its great location, so we could walk to bars and restaurants, go to Teddy's, etc. From the second we arrived, every single person on staff was rude, obnoxious, and completely unhelpful. The front desk girls literally turned up their noses at us! We arrived early, couldn't check in until 3 p.m., so we went to Tropicana to have drinks and apps by the pool. The hostess gave us attitude, sitting us at the worst table in the house (right by a very loud speaker that was on its last leg, blaring out Bon Jovi songs). The people were all pretty gross - not glamorous at all, but girls with really bad implants who were going topless and making out with their hairy boyfriends poolside. The server took an hour to get every round, the food was bad and overpriced, and forget getting lounge chairs, as they were booked all day by noon. The bathroom was so small in our room, I am 5'4"" and my knees were against the wall whenever I sat on the toilet. The fire alarm on the ceiling was hanging down loose off its wires (that made me feel safe), there were nail polish stains on the carpet, and even though there were three of us in the room, we only got two towels between us. Later that night, the doorman at Teddy's was unbearably rude and would not let us in, despite the fact that we were hotel guests, and when we called down to the front desk to complain, the guy said, ""just because you're hotel guests doesn't guarantee entry into Teddy's...it's a private club, that's just the way it is..."" It was July 4th, and the only people in line were ridiculously tacky tourists, and here we were, a hot blonde, and two brunettes with money to spend... RIDICULOUS. The next day, my friends promptly checked out and went to the Beverly Wilshire, which was an entirely different (and MUCH more upscale experience)!
Pros: Nice Pool
Cons: EVERYTHING ELSE
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