Jay's Cleaners

When Jen worked there, this place was friendly and welcoming. His wife, Kathy, is an extremely cold, greedy person who never smiles. Her son now works in the business, and the first thing he does is to announce the price and collect money. He also never smiles and can be sarcastic, if not hostile. They do NOT post prices, and are very, very expensive. After many years of doing business with these people because of their location and my support for immigrant groups, I am going elsewhere. They are icy cold and greedy. Twice, my clothes have been lost and I had to really persist in getting value quid pro quo from Kathy. It is no longer a good place to go. Bad vibes. Pros: CONVENIENT LOCATION TO MY HOME Cons: IMPERSONAL, EXPENSIVE PLACE more

service is lacking, hours are VERY inconvenient, not impressed with the quality of work for the super expensive prices. I'm used to $2 or $3 max per shirt. At Jay's you can expect $4 per shirt even if you bring in several. My total came to $60 for about 6 garments where I'm used to that costing no more than $30. They don't explain what service they provided only a total price when you pick up. BEWARE!! more

I have lived in the Montlake neighborhood for one year, and have taken my garments to Jays' twice. Pros: alterations Cons: expensive, owners not friendly, don't communicate findings more