Group Fox Property Management

I would not recommend Group Fox. \r \r I stay at 800 Hinman Av. and as mentioned below the rent has been increased by about 40-50 % after the renovations. Ofcourse, since the utilities are now out of pocket, the effective rent increase is more than 60%!!!!\r \r And such a so called LUXURY apartments does have any Manager onsite to atleast collect the lease papers !!!!! And in such a LUXURY apartment, the only facility is the fitness center. Please have a look to the lobby in the building, which seems like it is almost in the streets. Apart from a gallant SHOW PIECE, the lobby serves no purpose. This has been the most badly managed properties I have ever lived. \r \r Definitly would not recommend. more

Group Fox is one of the worst run companies I have ever dealt with. \r \r We love our vintage apartment with high ceilings, great details, and good location but the management team is in way over their heads with the 215 East Chestnut construction project.\r \r Most of the challenges here relate to the ongoing, never ending construction, but many are just about a lack of communication, follow through, and understanding that people LIVE in their building. \r \r I would absolutely NOT recommend renting at 215 E. Chestnut. The problems are numerous and include:\r \r No area to place trash and a lack of available dumpsters (due to construction debris and frequency of pick up). Trash is strewn across the alley and the smell travels up to the 01 units.\r \r Construction workers smoke in the building public areas or in apartments they are renovating.\r \r Debris, construction materials, and ladders are frequently left in hallways creating fire hazards. Ladders are frequently left open in the service elevator vestibule not allowing the elevator access door to swing open (and causing you to be trapped in the elevator).\r \r General construction has caused a huge amount of dust and debris in apartments and in the building. The building is generally very dirty.\r \r Roof deck is not useable due to ongoing construction.\r \r Laundry room frequently has at least one washer or dryer out. Group Fox claims no responsibility for them. Contacting the company that maintains them is nearly as terrible as dealing with Group Fox.\r \r Elevator usage for residents is nearly impossible during construction hours.\r \r Elevator is frequently in need of maintenance or does not work properly.\r \r Door Buzzer system is frequently broken.\r \r Side entry door is frequently left open allowing anyone to walk in from the street.\r \r We have a serious moisture/mold problem in our unit. Its been addressed once but has come back and we are waiting on ongoing maintenance.\r \r Air conditioning system in our unit (we are on a floor with central air) was improperly designed and doesn't allow for filter to be changed without going into the attic from a closet. The unit is undersized for the size of our unit.\r \r Alerts to water shut offs are very frequent causing discolored, cloudy, and smelly water to come through pipes when water is back on (and the automatic ice maker).\r \r Large window on our north wall in the living room leaks constantly when it rains causing water to pool on the floor. more

We were told we could move out of our apartment a few days before the end of the month and that this would be pro-rated. We never received the money for these days after asking repeatedly!!! Do not rent with them. more

I'm writing to say that Julian did a great job this afternoon when he secured my cable cord, cleaned my heating vents, and adjusted the water pressure in my tubs hot water faucet. He did quality work and provided great customer service. more

Your apartment and services at groupfox have been stellar and professional, and for that we thank you. In the future we would definitely rent with groupfox again. more

I was favorably impressed by Ms. V's professionalism, efficiency, articulateness, and courtesy. She makes an excellent representative for Group Fox. more

Thank you for your help with me maintenance request. I wanted to acknowledge John for his prompt and courteous response to my need. He went above and beyond the call of duty to assist me in my adjustment to new surroundings. I wanted to take the time to thank him for outstanding customer service. Thank you again for everything. more

It truly has been a pleasure living here. I will look back on my years in Chicago fondly in no small part to all of you at Group Fox to make this place a happier and more attractive space. more

My Move-In Experience with Group Fox was Excellent more

GroupFox is the best! You really discover what kind of manager you have when you really need them. GroupFox has been very responsive to both our small needs and our big ones too. When the AC needed to get into the window, they responded. When the sink didn't drain, they responded. When needing a place to meet with a group, they provided some space. And more importantly, when having to move out of the area but being jammed when the mover fell through, they were ready to accommodate, making for a less stressful move. I thank the management and staff of GroupFox! I hope I can rent with them again. more

REPEAT!!!!!!!!!!!!!!!!!!!!!!!!!!!The layout of the apartment is great! It feels incredibly spacious. The kitchen is gorgeous, all new. The paint is brand new as are the floors. Now, I share this apartment with my boyfriend and our bedroom is HUGE with two HUGE closets, one for him and one for me. Our bedroom has two extra closets as well. It's got one of those bathrooms where the sink is outside and the bathtub/toilet are inside. I personally think this is fine and prefer it. You can pay rent online and also file complaints. We love this place. I'll update this review when we leave. more

I find our building to be clean and well maintained. I have always felt safe and have never had any problems. The location is absolutely superb, less then a five minute walk to all types of transportation, restaurants, shopping, coffee shops and the like. 2 of the above stars should really belong to John the maintenance man. He has always been prompt, professional, and helpful with my requests. Thank you John.Thank you Group Fox. more

So much kindness, help, and incredible effeciency more

I just wanted to let ya know Emir is a treasure! more

Everyone there is great. They get back to you and are pretty understanding. I'm also a good tenant so I guess if you're late on rent or loud, they might not be so nice to you. more

I have nothing but praise for the staff. I would definately recommend to my friends to rent from them. I have lived in other apartments in Chicago, and I wish that they would have been as courteous and accomodating as Group Fox. more

Overall I like my apartment and they aren't really annoying about things. From what I've heard from other people they're also pretty good about showing your place when you move out... they're not too invasive. more

Group Fox is pretty awesome (especially for a FREE service) and Arnell was awesome and I'd suggest calling him! more

Very energetic and friendly agents. Tom showed us the apartment and was extremely accommodating. more

The layout of the apartment is great! It feels incredibly spacious. The kitchen is gorgeous, all new. The paint is brand new as are the floors. Now, I share this apartment with my boyfriend and our bedroom is HUGE with two HUGE closets, one for him and one for me. Our bedroom has two extra closets as well. It's got one of those bathrooms where the sink is outside and the bathtub/toilet are inside. I personally think this is fine and prefer it. You can pay rent online. We love this place. more