Germantown Cab Co Inc

The driver arrived promptly and was friendly. He loaded and unloaded my bags for me without even being asked. The fares were much more affordable than many other transportation services. The driver didn't take the 'long way' to drag out the fare. (I have had quite a few of those taxi rides.) more

this my first and gonna be my only message i like this company everybody be complaining about the service well if you dont like it get a car ride the bus i personally like it cause some of the cab drivers are really cute they give you something to look at cab drivers should look good youll get more customers i was with a cab driver recently and o my god get more good looking cab drivers lol Pros: cab driver was fine Cons: hate the cab love the driver more

Do not use this cab if your (female) alone, the cab driver may be crazy!! I was thrown out, pushed ,punched, and had a milk shake thrown on me and then chased into an alley!! where I was able to hide and eventually get away, I called the company to report it and lets just say I am still on Hold........Run ,walk but whatever you do.do not use this company , You might in up in an alley Dead!!!!!!!!! Cons: Everything!!!! more

I waited for a cab over two hour and fourty seven minutes and I was at the er trying to get home at 1am on a Saturday night .The dispatcher said after the second callback after an hour and half wait the drivers do what they want and she don't have any control over that . The only way I received one was someone wald to Broad Street and flagged me one.The driver said it was never announced over the radio.It was four different fairs at the Einstein ER that evening all the way home I not once heard it announced. Now every time I talk to someone named April or Tisha I receive my cab in a timely fashion other than I wouldn't be able to rate this company.Weekends might be busy but us regular customers should be taken care of much better and the overnight dispatcher she could be a little more pleasant. Pros: Weekdays and drivers okay Cons: Weekend operators and supervisor more

POOR CUSTOMER SERVICE WELL THIS COMPANY IS THE WORST I CALLED FOR A CAB AT 6+AM THE CAB CAME TO MY HOME AT 9AM HONKING THE HORN WELL I WAS GOING TO THE AIRPORT MISSED MY FLIGHT SO I CALLED BACK TO TELL THEM I CANCELLED BECAUSE I MISSED MY FLIGHT THE OPERATER SAID OH WELL THATS NOT MY PROBLEM THEY DONT PAY ME ENOUGH TO MAKE YOR CAB COME ON TIME AND HUNG UP ON ME I HAVE NEVER IN MY LIFE SO RUDE SHE SHOULD BE FIRED I WILL NEVER USE THIS COMPANY AGAIN. THIS COMPANY SHOULD GO OUT OF BUSINESS. Pros: THUMBS DOWN Cons: DOWN more

It was my first time using Germantown cab and I was so impressed with the service. From the beginning everything was above satisfactory. The operator was pleasant and very patient when I told her my pick-up address. Within 10 minutes my cab arrived and the driver was very nice and avoided traffic buy taking short cuts. I got to my destination on time. This was a great experience!!! more

Not wanting to drink and drive, my friends and I called this company for a ride home from a bar on a Saturday night. We waited for over an hour and called back. We were then told 45 minutes. Needless to say they NEVER showed up. I was hung up on by 1 dispatcher and then again by the manager!! DO NOT call this cab company. They are rude, arrogant, and completely incompetent. Pros: NOTHING Cons: Never showed up more

DO NOT USE THIS CAB COMPANY! If you need to catch a train or arrive somewhere on time, this is not the cab company for you. If you can/know of any other service, then use that. Not only is this company NEVER on time, they are RUDE and not accomidating. I have used this company many times, giving them ""another"" chance. I have been hung up on by the manager more than once. This company needs to be shut down unless new management is put in. Use 215-333-3333 or any other Phildalephia Company that you can find. But if you want good service, than Germantown Cab is NOT the place for you! Cons: EVERYTHING more

Incompetent. Called them one day ahead of time and they still arrived 30 minutes late. When I called to ask where the cab was, they kept saying it was only three minutes away every time I called and were rude on the phone--to include HANGING UP ON ME. Pros: Good cab company if you want to be left in the middle of nowhere and hung up on Cons: Bad cab company if you want to be picked up on time and not hung up on more