I waited for a cab over two hour and fourty seven minutes and I was at the er trying to get home at 1am on a Saturday night .The dispatcher said after the second callback after an hour and half wait the drivers do what they want and she don't have any control over that . The only way I received one was someone wald to Broad Street and flagged me one.The driver said it was never announced over the radio.It was four different fairs at the Einstein ER that evening all the way home I not once heard it announced. Now every time I talk to someone named April or Tisha I receive my cab in a timely fashion other than I wouldn't be able to rate this company.Weekends might be busy but us regular customers should be taken care of much better and the overnight dispatcher she could be a little more pleasant.
Pros: Weekdays and drivers okay
Cons: Weekend operators and supervisor
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