Excuses Extreme Cafe

Wow! a place that has great service, friendly owner/staff and patrons ! Then Excuses Extreme Cafe is the place in Elum, Dallas Texas. The new Owners have done a remarkable change to the Old Club One and has made it a place for everyone. The Food is delicious the drinks are great, not to mention the non smoking atmosphere. \r They have a small out side patio of which, I have been told will be expanded soon with an enclosed patio area for all to enjoy. If you have dogs you welcome to bring them along and hang out on the patio.\r If your wanting to play a round of Texas Holdem, a round of pool or just sit back enjoy the air condition and a drink this is the place to be. Great Food, Great Fun a very nice change for Deep Elum in Dallas if you have not been out to Excuses you need to go, introduce yourself to Chris and Shelly they are Awesome people. more

Here's an amazing turn-around in Deep Ellum. In the space that housed one of the many dance clubs that used to draw big crowds into Deep Ellum a new concept has been born. The old club one owners have converted the space at 3025 main into a restaurant....game space...sports bar.....meeting place...you name it. They have large tables where a group could have a breakfast or lunch meeting and small tables where a couple could sit and have a quiet conversation and make plans for life. With big screen TV's and free Wi-fi - it is a great place to wait out rush hour. The sign out front advertises that it is the home of the ""Chrisanni"" - my curiousity got the best of me....I had to have one. This is an extraordinary grilled panini sandwich that was more than I could finish. Lots of meat and cheese, spices and vegies. They have a tasty selection of coffees and a breakfast items too - even biscuts and sausage gravy - or so I was told. Oh yes, and they really do sell a wonderful pink lemonade that I personally enjoyed with the panini...Chrisanni. They were busy the afternoon I was in setting up for a sweet sixteen party that was scheduled for that evening, The young man behind the counter told me that they normally reserve Sundays for private parties - bachellorette, receptions, etc, but they are making every effort to be of service to the Deep Ellum community and to others who might be looking for something out of the ordinary. This is a truely unique concept - I think it will do very well if they can keep up the friendly service. Pros: Big screen TV's and Free Wi-Fi, Friendly Service Cons: Not obvious what Excuses is - you have to venture in more

My wife and daughter and I did a sampling breakfast at a new place in Deep Ellum called Excuses. A warm friendly space with a lot to offer. Big screen TV's, Free Wi-Fi, Pool Tables and Games and a juke box so you can choose your favorite music. For breakfast we sampled the fresh baked Belgium Waffels, the breakfast pizza and a still warm Rasberry white-chocolate scone. One of the owners sat and chatted with us about all their plans. It was good to hear someone really enthusiastic about the Deep Ellum area. I live down here and have a business too. My daughter and I played a game of pool and darts and had a really great time. I plan to bring my employees back next week to do a little lunch sampling. The menu talks about a panini sandwich - I saw one going to another table and, had I not already been stuffed, would have ordered one of those too. Oh, yes the coffee was excellent - I chose the Kona and my wife had decaf. My daughter had the orange juice and was even provided a free refill. We left the dog at home this morning, but next time we will bring Theo with us and sit out on the patio. They have a bowl of doggie biscuts and water for those pooches who might be out walking their people. The owners here are really trying to provide every excuse for people to stop in. They have only been open a short time, and have quite a vision for our Deep Ellum Area. Pros: Affordable and high quality Cons: Hard to realize what they are - they are still working on the final signs, etc. more

If you are looking for the perfect place to play Texas Holdems, I found it. I think this place used to be a night club in Deep Ellum. It is kind of on the South East side of the area near baylor Hospital and right off Hall street on Main Street. They host a fantastic Saturday evening tournament with great prizes. This is a cool place too with a lot more room for players. The Poker tournaments start at 7 and 10, but you need to be there an hour before to check in. There is no fee to play poker, but Excuses puts up two great first prises and two nice second prises for each Poker tournament. Excuses is cute restaurant and bar with $2.00 draft beer and really great pizzas and sandwiches. Because they are a restaurant there is no smoking inside, but they have a cute - rather creative patio outside for the smokers who must. One other great thing about Excuses is that they have free off-street parking. The staff at Excuses is great too, they are always wanting to serve their customers. I thought I would take this opportunity to write for them because, right now they are just getting started and I really want them to do well. Pros: Great space and great hosts Cons: Haven't found any so far. more

Wow! Imagine my complete surprise when I stopped by the old Club One location and found someting called Excuses Extreme Cafe. The owners have kept some of the old, but upscaled the colors and added great seating - big tables and small ones along with a restaurant now where one of the bars used to be. Smelled great inside - Deborah was just pulling out a tray of freshly baked Rasberry / White chocolate scones out of the oven. Who would ever have thought of scones at Club One...Oh yes, EXCUSES - cute name! They say they want to give people ""excuses"" to come back to Deep Ellum - this is a really good start! I noticed belgium waffel irons and was told by one of the other customers that the breakfast pizza was ""second to none"". I opted for a toasted bagel and a great cup of vanilla bean coffee. I plan on stopping by in the afternoons and using the free wi-fi and - perhaps having dinner too. This place has a warm friendly feel - a nice place just to hang out - pool tables and a full service bar too. A really great job guys!!!! Pros: Absolute Thumbs UP more

This new cafe is more like a club house. It has a arcade like food bar ( but the food is upper scale) with wrap sandwiches, coffee, lemonade, and bagels as well as other treats. It also has a FULL bar ! And GAMES! Pool tables, arcade games, packman, and darts. Its a pretty cool place to sit and work at as well with FREE Wi-fi and great music, you could really sit here all day and kick back. They are brand new , so right now you could take over the place with a group of friends, so bring the 'crew' and have your own party while you can claim it as YOUR new neighborhood bar and play house. Give it a try, I think you will enjoy it! Pros: Great service and lots of fun Cons: easy to miss, so look for it on the left across from the traco stand on the right more

Like the other user said, I would totally give them negative stars if I could. I purchased 4 appliances with them, with the promise of getting over $400 in rebates from the ever so polite salesperson, but that was back in Sept 07, and it is now almost May 08 and I still have not received a single penny. I have called them numerouse times, almost weekly, gotten constant assurances that the rebate is coming, and even had it escalated to the manager (supposedly), but it I have yet to see the rebate, or even be able to get this hypothetical manager's name and contact so I can speak to them directly. The sales person was quite nice, but don't let that deceive you since all his words have been empty promises, always saying that I should see the credit in the next few days. That next few days has turned into over 8 months. They seem to do a great job luring you in, but then after you buy, your on your own. Don't expect anything more from them except lipservice at best if you can actually get a hold of someone. Pros: variety Cons: horrible customer services, liars, rebate scams more

If I could add negative stars, I would. NEVER do business with this place, or be tempted by the polite SALES staff. They are the only ones that answer the phones. Once you have purchased from this bunch, you are on your own. I had an appliance delivered quite damaged. Even the delivery company driver agreed that it should be returned. After wasting over one hour on hold in several different places in customer NON-service--and only talking briefly to two people, both of whom jammed me back on hold and left me there--the only "satisfaction" I received was an email from someone I spoke to, offering me a 15% refund and an extension of service warranty to KEEP the damaged item- which I had JUST TOLD HER I DID NOT WANT TO DO. There are plenty of other sites on the web offering identical appliances at identical prices. Do yourself a favor and do business with one of those instead--NOT THESE GUYS! Pros: (deceptively) friendly sales staff Cons: ZERO customer service, rude, time-wasting more

If I could choose 0 stars I would. 5 months after the initial order we have a functioning stove but the broken one lies in pieces in our spare bedroom. They haven't picked it up in over 3 months. They tell you they'll fix it and don't. They don't communicate with you to let you know what's goind on and, to add insult to injury, the promise you price deductions they then weazle out of. Unless you're a masochist, stay away from this company. Pros: Any pros are outweighed by their massive lack of customer support. Cons: They take back offers they've made, they don't communicate and they don't follow through. more

Shop here only if you like flushing your money down the toilet and have nothing better to do for the next month of your life except to stay on hold listening to the same song over and over again only to be treated badly by agitated customer service agents. The air conditioner I ordered arrived physically damaged and did not work. It took almost 2 weeks of calling once per day EVERY SINGLE DAY just to get the "manager" Irving on the phone. Apparently he is the brother of the president of the company. Every day I spoke with customer service who promised me he would call back within 24 hours. Of course, he never did. According to customer service he is the only person in the entire store that can handle damaged merhandise. After several promises by their customer service dept. that UPS will pick up the broken A/C unit "tomorrow". Two MORE weeks have gone by and I still have it at my house. Read reviews on this and other sites, I wish I had. These are absoluely the worst reviews of any store I have ever read, and I'm sure they are all well deserved. I can't believe AJ Madison is still in business with this level of customer dissatisfaction. Pros: Can't think of any. Cons: Mean customer service. Difficult to locate manager. Broken merchandise. more

I bought an air conditioner from this company that from the moment I took it out of the box did not work properly. If you purchase a product from them and you receive the product broken you will experience multiple phone calls to their savvy phone operators who will make you wait, transfer you and then when you finally do speak to someone they will say "yes, they will satisfy your request, but the manager has to call you back to complete the transaction." A call back will never occur - so you will repeat the previous sentence many times. If you rant and rage properly you will get a manager on the phone who will be as nice as can be. He will tell you that somebody will call you back to pick up your item in a couple of days. So, you will wait and wait......................until you call back in a rage once again. I still do not have the item picked up as I write this despite over twenty attempts to converse with them. Often I get transferred into air. Right now I suspect I'll end up with a broken product to throw out and I would have spent money for naught. I will never buy any large item over the internet again. Just think what a hassle it will be for you if the product is broken..........................especially if you buy anything from this company! Pros: You can buy the product easily Cons: You can not return anything easily, customer service is an oxymoron. more