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Buyers Beware!!! Don't expect to receive those rebates they promise! - Review by citysearch c | Excuses Extreme Cafe

Excuses Extreme Cafe

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Buyers Beware!!! Don't expect to receive those rebates they promise! 4/24/2008

Like the other user said, I would totally give them negative stars if I could. I purchased 4 appliances with them, with the promise of getting over $400 in rebates from the ever so polite salesperson, but that was back in Sept 07, and it is now almost May 08 and I still have not received a single penny. I have called them numerouse times, almost weekly, gotten constant assurances that the rebate is coming, and even had it escalated to the manager (supposedly), but it I have yet to see the rebate, or even be able to get this hypothetical manager's name and contact so I can speak to them directly. The sales person was quite nice, but don't let that deceive you since all his words have been empty promises, always saying that I should see the credit in the next few days. That next few days has turned into over 8 months. They seem to do a great job luring you in, but then after you buy, your on your own. Don't expect anything more from them except lipservice at best if you can actually get a hold of someone. Pros: variety Cons: horrible customer services, liars, rebate scams more
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