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Doctor Fixit

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363 W Evans Ave
Denver, CO 80223

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(303) 993-1550
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Reviews
( 404 )
( 27 )
( 4 )
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( 17 )

Best

I prefer to have a professional come out and do the water heater maintenance and replace the anode rod. It really needed replacing! Work was done on time and with useful expla...

Worst

Plumber from Dr. Fix-It came to fix leaking shower head. Installed new cartridge and left. When I took shower the next morning shower handle did not have usual range of motion. ...

Editorial review from Citysearch 2/26/2013

As someone who has been in the construction industry for many years, I am happy to find someone else who does the job the way I would have when I was younger and willing to tackle any problem. DJG was the technician sent to clean my slow running drain line and he made sure that the area around the area he was working on was protected from any damage and then completed the drain cleaning and provided his opinion of the best way to prevent a re-occurence. I would heartily recommend Doctor Fix It for any plumbing repiairs. more
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Editorial review from Citysearch 2/1/2013

Marvin R was on time. He knew immediately what to do to fix our kitchen drain problem and went about doing just that! I would definitely call Doctor Fix It again and again! more
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Editorial review from Citysearch 1/29/2013

This was a great experience. Chris was right on time, had the right cartridge to fix my shower problem. He works quickly and efficiently. Doctor Fix It has become my go-to company for plumbing problems. more
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Editorial review from Citysearch 1/4/2013

From beginning to end, this experience was great! When I called Doctor Fix It, the staff was very friendly and helpful. Detlef came to my house right on time and examined the problem (a couple of our pipes overflow frequently). He then explained in detail what he needed to do and also gave me options to choose from, each with a fair price. He answered all my questions and then very skillfully completed the job. He was neat and quick, and explained what was happening at every step of the process. When he was finished, he showed me that everything was fixed and explained how to perform the follow-up steps. He was extremely friendly, polite, and knowledgeable. I will definitely use Doctor Fix It in the future and recommend it to my friends and family! more
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Editorial review from Citysearch 12/21/2012

John Waters was very helpful and explained my quote I requested for my humidifier. more
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Editorial review from Citysearch 11/19/2012

Way overall priced for non-drain pipe unclogging work. I had a clogged drain pipe in the basement and the sump pump had gone out. I had replaced my sump pump in 1996 while living in NJ for less than $200, so I decided to go with Benjamin Franklin Plumbing. The service and response time overall was very good. If I had just needed the drained unclogged I would have been a very satisfied customer but the ride was ruined by the predatory price gouging to replace to the sump pump. When I considered replacing the sump pump myself I was hit with the threat of a $100 trip charge, way over price!! more
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These guys are great! After dozens of 5/24/2012

These guys are great! After dozens of calls to plumbers, they were the only ones willing to work around my schedule. Our toilet was flooding and leaking into the unit below ours. The guy (Matt) checked our toilet as well as looked at the unit below us. He was very honest and saved us a lot of money by telling us which services would be unnecessary. They were extremely friendly, timely, and professional! I will certainly be using them again. more
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Benjamin Franklin Plumbing - DO NOT CALL 1/9/2012

When looking for a plumber, do NOT waste your time with these guys. Had a toliet that was running constantly, had to lift the fill valve to get it to stop. We decided to replace it, and have them look at the other toliets since they were all pretty old. Our initial estimate was 332.00/ piece. Mind you, i can buy an entirely new toliet for that price at Home Depot. We decided against it. Went downstairs and heard water, now gushing from the tank. The piece that turns it off was now broke off. We had to turn the water off to the entire house. I called in to talk to a manager, none were around. They did connect me to the technician who had come out. He said that he didn't know what must have happened but would not come back out unless we paid the 282.00. Oh, I forgot to mention that when my husband gasped at their original quote, he decided to knock it down to just about half of the orginal amount quoted. Thank you for completely trying to take advantage of us from the onset. And I paid 49.00 for this fiasco! more
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Sales pitch not repair 5/14/2011

Requested a repair of a 6 yr old water heater. After less than five minutes, Tech claimed the issue was the ignitor and that no repair could guarantee that the problem would be fixed. He proceeded to try and sell us a new water heater or costly replacement of components. I looked online while he earnestly made his sales pitch and found that often a minor cleaning is all that is needed. I asked him to do that but it didn't fix problem. \r \r Got a second opinion from ARS and discoved that Ben Franklin tech told us wrong problem. The water heater shows codes for repair, and the code showed that the pressure switch was the problem. Tech cleaned the switch and the hoses for $49 and water heater works perfectly.\r \r Do not use Ben Franklin. In hindsight,it seemed that tech deliberately gave wrong problem because no repair would have fixed it. Techs must have sales quotas because he was only trying to sell very costly repairs or replacement. more
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WAY OVER PRICED 10/14/2009

Beware of the price per job gimmick. I had two valves changed out and a pressure regulating valve installed. the work took approximately 2 1/2 hours. Total cost was $1,125 and that was with some discounts. Yes they quoted these price up front so I knew how much they were going to cost, but at this point I needed the repairs done and didn't have the time to get another plumber out to the house. Don't even bother with Ben Franklin, and just call another plumber. Pros: On time, quality of work Cons: Way over priced more
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Be aware 9/20/2009

Their labor rate works out to about $200+ hour. They tell you they are expensive becasue of the excellent work they do. Give me a break... Get competative bids. Pros: They show up on time Cons: Way too expensive more
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Wierd service guy 4/3/2008

It may just be me but I can't seem to find a good plumber. I had a horible experience with Dino Drain and now they are out of business. So I decided to give this national franchise a chance figuring they will be aroung for a while. The plumber was realy nice until I asked to see his plumbers license. He started shaking, mumbling, sweating and making wierd excuses. I was so shocked; I called the office and they told me he didn't require a license for the work he was sent to do. Well I had requested that all of the plumbing in my house be replaced. My house was built in 1948 and has old steel pipes. They did refund me the minimum charge that I paid but I don't think these guys hire very good plumbers. Thanks for listening.\r \r Jim Pros: Clean guy Cons: Sweaty, mumbling unlicensed plumber more
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watch out 1/21/2008

way overpriced. watch out for sales pitch and upselling for things you do not need. they came to clean root out my sewer line and tried to convince me I needed a whole new one that would cost me $11,000!!!! I totally felt like they were taking advantage of me because I was a woman and may not know much about sewer lines. the ""sewer line"" specialist was even called to my house by the tech to try and get me to hire them for more work. the rooting they did was fine, but even that was about $60 more than the other companies I called, but they were the first to say they could come out right away and so I went with them to just clean it out. would not trust them for anything more. then when I said for $11k I would need to check out other quotes from other companies, they said they would knock it down to $9k if I signed the agreement then. I would recommend calling around and get another company. Pros: showed up fast Cons: overpriced, tacky sales pitch, unneccesary upselling more
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Way overpriced - not recommended based upon price 10/24/2007

Way, way overpriced. Had a hot water heater installed and had Ben Franklin install it because it was leaking and they were already at my house. They said their price to install a hot water heater ($1395) was average - not knowing any better, I believed them. However, after the install, I checked prices charged by six other plumbers - the next highest price was $300 lower and the majority of prices were $600 cheaper. Ben Franklin may try to sell you on the fact that they provide ""annual maintenance"" for your water heater - this is a marketing ploy - annual maintenance on a water heater is NOT necessary. The extra cost - for any plumbing service (all of their ""fixed costs"" are excessive) - is not worth using Ben Franklin. more
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Owner Message

  • Expert Heating, Cooling, Electrical, and Plumbing Services All Around Denver Looking for reliable and trustworthy plumbers, electricians, heating, or cooling experts? Look no further! We service all of Denver. Electrical problems, Air conditioners not cool enough, Furnace not blowing hot air, Strange smells emanating from your garbage disposal, Slow, clogged Drains, Leaky Pipes, Broken sink, toilet, faucets, or shower, Roots in your drain or sewer line. We can fix all these AND MORE! Doctor Fix-It's got the experience and know-how to repair plumbing, wiring, HVAC systems, and every other home comfort. From Furnace Repairs to Drain Cleaning, We Handle It All. The professionals at Doctor Fix-It offer a wide range of excellent professional services for some of the most important appliances in your home. From the heating and cooling systems to the garbage disposal and the drainage pipes, our experienced with our all-inclusive services, you can ensure that your home's heating, cooling, and drainage systems are running smoothly and without hassle. If you are facing an emergency or just want a routine maintenance checkup, our expert drainologists are always happy to help you.

Additional information
  • Hours: Daily 9am-5pm
  • Payments: American Express, Discover, Master Card, Visa, Cash, Check, Financing
  • Neighborhoods: Southwest Denver, Overland
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