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Benjamin Franklin Plumbing - DO NOT CALL - Review by citysearch c | Doctor Fixit

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Benjamin Franklin Plumbing - DO NOT CALL 1/9/2012

When looking for a plumber, do NOT waste your time with these guys. Had a toliet that was running constantly, had to lift the fill valve to get it to stop. We decided to replace it, and have them look at the other toliets since they were all pretty old. Our initial estimate was 332.00/ piece. Mind you, i can buy an entirely new toliet for that price at Home Depot. We decided against it. Went downstairs and heard water, now gushing from the tank. The piece that turns it off was now broke off. We had to turn the water off to the entire house. I called in to talk to a manager, none were around. They did connect me to the technician who had come out. He said that he didn't know what must have happened but would not come back out unless we paid the 282.00. Oh, I forgot to mention that when my husband gasped at their original quote, he decided to knock it down to just about half of the orginal amount quoted. Thank you for completely trying to take advantage of us from the onset. And I paid 49.00 for this fiasco! more
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