I came in with a friend, we both needed costumes altered and fitted. The costumes run large so they can be altered to fit.
We went in and waited before someone wandered out and greeted us, snott-ily. We told her what we wanted, then she brought out Diane herself in her socks and Birkenstocks.
I knew exactly what I wanted and told Diane. The jacket would be a problem because of the ribbon stitching, but I asked my mother-in-law earlier and she said it can't be all that hard to take in. Diane looked it up and down and said with a curl of her lip "If you wanted the jacket tighter, why didn't you just order the small?" I showed her the tag, "This IS the small." She sighed and rolled her eyes and started pinning.
The skirt was below the knee, I needed it mid-thigh. Diane said "This is going to cost you a lot of money, you know?" I should have walked out then, but was all pinned up at that point. She said of my skirt "This is awfully short, you know." I bent over and didn't show anything so it was fine. I even said jokingly "I know how to sit like a lady and not show my goods to the world." And I swear to God I think she mumbled something like "I doubt they're that good." O.O...
So I go back a week later to get my costume (it's bright white) and they can't find it. I see it hanging out at the front of the section and told the woman "There it is." And she still can't find it. When she does she slaps it on the counter and I pay her more than what I paid for the costume originally.
I get it home and try it on and the skirt is hemmed an INCH HIGHER on the right! Totally lop-sided. The jacket isn't nearly as taken in as we agreed, and in all the wrong places, and there are thread ends hanging out everywhere. I searched it high and low for any spots they may have dripped on it too, which wouldn't have shocked me, but it is blessedly free of stains.
I would not recomm