I'm too lazy to write a full review so I'm stealing from my yelp post where I already reviewed Danmer because I told our sales man "You guys have some not so favorable reviews out there so if you give us a good deal and we like what you do then I'll be more than happy to post good reviews where I can." Sadly I have been negligent in doing that. Here are my honest thoughts on Danmer.
It has been 1 year now since we have had these installed in our home and I've been meaning to write a review about our experience but time got away from me. I can promise you that I'm not an employee of Danmer or someone paid to boost their reputation and frankly I was dubious about buying from them except that I read so much about the thermalite shutters and how energy efficient they are.
When we had the sales man out to our home to measure and look at what we wanted I raised the topic of their BBB rating (because they had a pending lawsuit) as well as other reviews that I had read on-line and he was very upfront about his knowledge of some people having issues and that his company isn't perfect but having come from a competing company he stood by the quality of the Danmer products. All the research that I did on-line suggested that the Thermalite shutters will last and Danmer stating a lifetime warranty caught my attention. In talking with the sales person he stated that most customer satisfaction issues came from installation and he promised to get us the best installer that they have.
The installer that we had come out was Shaney and he was absolutely wonderful and did a very professional job on installing the shutters that we had ordered. I do a lot of things on my house myself so I'm very particular about things being done right and after he left I spent time making sure that he lined the molding up at the right angles and that he drilled the brackets in at the right points of the seals, that he didn't make unnecessary holes that he covered up in hopes that we wouldn't notice, or that there were visible staple/nail indentations, etc. I only found one issue with a scratch that they sent Shaney out to fix and he was on site 2 days later and fixed it the right way
Overall I was happy with the sales process; our sales man Bill McQuaid did a great job helping us to understand the construction of the blinds, the warranty, which shades and coloring to go with, and which trims to pick.
I am very happy with our installation and we get a lot of compliments from people that come over that love our blinds and some bookshelves that were done by customwoodworkcreations because the two items really make our downstairs room look really freaking awesome! Over all my wife and I feel like we got a good high quality product that was installed the right way. In looking at this as an overall we feel that it was a little high-priced but then again as the years go on and if (assuming that) they continue to keep their color and functionality then it was worth every penny. So far after 1 year though they're doing just fine.
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