My evaporator coil went out on my 3 year old a/c unit. I called one company out who advised me that it would take 2-3 weeks to get the warranted part in and would still cost $950. I met a rep from Church Services 2 weeks later and found they could do the same work for $750 and have it done the next day. When the rep inspected my unit, he found the evaporator coil installed was not a Trane and did not match the outside unit. He still wanted to help me in order to prevent me from paying $950, and he offered to review with his management to help me. They agreed to still do the work for $750! This was great, however, I was able to use the information the rep gave me and contacted my original builder. I complained that I did not get the a/c evaporator coil that I paid for and I quoted the info I got from Church Services, which was 100% correct. My builder then agreed to replace the coil for FREE! Thanks to Church Services, I was able to save $950! Can't get any better than that!
Pros: Honest, fair, knowledgeable, and great work!
Cons: Can't think of one
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