Bertera Subaru INC

Rich and Bertera were a pleasure to work with. I found the car I wanted and Rich contacted me very promptly. I decided on the optons I wanted and he provided me with a price that could not be beat. I have never had a more stress free buying experience with a car ever. We will be back when we are ready to replace my wife's car. Thank you! more

I cant say enough about my recent purchase of my 2008 jeep wrangler,Kevin from internet sales got my in there and Igor closed the deal.I told Igor what I was looking for and what my terms were and he meant then all. I kept saying to my husband that this went to smooth but it did and it was great I love my jeep. more

Nice people. more

Good customer service more

Nice people around the dealer. Thank u people. more

Dave French goes beyond for customers. Great guy to work with. Puts my mind at ease. Glad that Dave is there to help me when I have questions or concerns about my vehicle. I trust Dave's opinion and knowledge of a vehicle. Every dealership should have a Dave French!! more

We knew what we wanted and were able to get it. more

It was good. Finally, no BS. more

We were nervous when we came in to Bertera. We have had several bad experinces with dealers saying they could help us finance a car only to be told they can not help us or that we need to buy car that won't fit our family. Our salesperson, Chris helped us find a van that worked for us and the finance department helped us find a loan. The waiting was hard but in the end everything was better than we could have hoped. Thank you for helping us get back on our feet! more

Quick and accomodating staff. more

Visited Bertera with little to no hope of purchasing a new vehicle but wanted to give it a try. I had only owned my vehicle for approx. 7 months and hated it and wanted a Jeep. I arrived and was immediately greeted by a salesman, I told him of my situation as I told the General Mgr the previous day on the telephone, he said he would do his best and he thought that they could make it work. Took a Jeep Liberty for a test drive and loved it, the whole team worked to make the numbers work for me all afternoon. Even though I was sceptical and kept telling them that they could give up they wouldn't and kept my spirits up. I ended up with the Jeep Liberty and couldn't be happier, great team of people!!!! Haven't stopped talking about them yet. Would recommend them over any dealership I have ever been to. Thanks again for everything, and I will be sending business down your way!! more

Working with Gilbert Roy was a great experience at Bertera. He did an outstanding job of describing all of the features and available options for the Outback, and he really focused on ensuring that we were treated professionally. We were given a fair price on the car from the outset. We haven't used the service department yet, but I'll try and add comments on that in the future. more

Mike was amazing. He took the time to explain everything and really helped me out. In the future I will come back here for future cars. Thank you very much. more

Friendly, laid back atmosphere with many able and willing to help out. more

Thanks for reaching out to me regarding my rattle issue and for spending the time today to try to figure it out. I like many people have been frustrated by other dealers when they can't duplicate an issue and frankly don't seem to care that their customer isn't happy. That clearly isn't the case here. Ever since I first walked thru the doors of your dealership I have been pleased and buying 3 vehicles from you in 6 months or less, that is evident but today was a perfect example of a customer not being forgotten after the deal is done and I really appreciate that as that isn't common today! Now if we get the issue resolved, I'll be thrilled! I have 3 vehicles that I currently service at your dealership and I look forward to that relationship. I am hopeful that I will continue to be very happy with the Jeep brand as well. Combining all of that, and the fact that we change vehicles every couple years, I look forward to working with you in years to come... more

Thank you for going above and beyond for customer satisfaction. more

I recently purchased a used Subaru Legacy Sedan from Bertera, and couldn't be happier! When I decided to start shopping for a vehicle, a Subaru wasn't even on my list as a prospect. I looked at Toyota's Camry, Nissan's Altima, and Honda's Accord, but when I test-drove the Legacy, I fell in love. The icing on the cake was dealing with Bertera Subaru. This dealership truly worked as a team. Nuno Marques was my very knowledgable salesman, and I couldn't have asked for one who was more accomodating (He even dropped my husband and I off for breakfast while he ran my car over for it's inspection sticker!). After I put a deposit on my Subaru, I returned to the dealership with my husband to show him my new vehicle - Nuno had gone home for the day, but I had the great pleasure of dealing with Darrin, another one of Bertera's salesmen. It was raining, and he was busy with his own customers, but he was kind enough to take us out to the car - with a smile on his face, and a wonderful attitude! Tom in finance was terrific - he got me a lower interest rate on my loan than I was able to find myself. Mark, the general manager, was always quick with a hello, and I sincerely thank him for his willingness to negotiate a price that I feel was more than fair. Great job, Bertera Subaru! more

On this occasion, I am pleased to be writing you about one of your sales staff member, Igor. He is an expert in customer satisfaction. more

I wanted to thank you for your help in purchasing my new Town & Country. I really appreciate the deal you gave me and am loving my mini van. My daughters especially love the "magic doors" when getting into their seats. Thanks! more

Although, I did not purchase a Subaru, I want to remark that Nuno was an excellent salesperson and I would highly recommend seeing Nuno should you want to purchase a Subaru. Nuno offered me the opportunity to take the car home for a day. Also, the test-drive of the Legacy sedan was noteworthy. In fact, a State Police officer stopped me because I was going too fast on city streets. He just gave me a verbal warning and it was to say the least a fun experience. Nuno followed up with several phone calls. However, in the end we purchased a different car. The Subaru Legacy was our second choice and had the "deal" been closer to the deal we received on the Hyundai Sonata, it would have been a difficult choice. I would highly recommend Nuno for anyone interested in a Subaru. more