Bell Ford Service

We wanted to thank you for all your amazing help. You and Harley were so understanding of our situation and really listened to us. Your whole team was very helpful to us and we'll be recommending you to others! Thanks again Wayne! A special thank you to Renee for going the extra mile for us!!!! You're the best dealership we've EVER been to!!! more

Thanks so much Wayne for your assistance in purchasing Glenn's new truck. It was a pleasure dealing with you! All of our family and friends will know what a great job you did because we will be bragging about you for a long time! Thank you Again! more

I would like to thank Wayne for the painless experience of the purchase of my 2003 Ford Ranger. Thanks! more

John was very helpful and great to work with! Steve C also did a fantastic job pushing me out the door with the vehicle. Thank to both for all their help! more

Great Experiece, Great Servicfe, We'll be back to purchase again! more

Cassandra Anderson was an exceptional sales employee. She really took time to understand my needs and wants and even went above and beyond by helping me understand things I hadn't thought of. She definitely is an asset to the Ford team which was clearly obvious from her relationship to with her coworkers. They all seemed to really love her. more

Bell ford is committed to making the experience great! more

Cassandra is the BEST! She is pleasant and easy to interact with. Be sure to buy your next Ford from Bell Ford! more

James whie is an excellent salesman. He found the car I was looking for. It was exactly what I was looking for. He worked hard to get me a good deal. I would recommend him and Bell Ford to a friend or family member, without hesitation. Thank you very much from a very satisifed customer. more

Everyone was attentive, friendly, and helpful. A most pleasure car buying experince at Bell Ford! more

I feel that James did a spectacular job of selling me the ""vehicle of my choice"". I am so excited! He took the time to show me the features and benefits of the vehicle. I would like to recommend James as the ""Salesperson of the month"" he deserves a $5,000 commission! more

My wife and I stopped by Bell Fords Memorial day sale on Friday and we were looking for a new F-150 Ford Truck when we were approached in the Bell Ford Lot. We told him what we were looking for and we followed him to a group of new ford f-150 trucks. We found the truck that met our needs. He gave me the keys and the three of us took it for a test drive. We proceeded to the show room to discuss cost etc. We agreed the final price, Jim took to the new Bell Ford Service Center and all the parts that go with it. Jim is a fine and courteous young salesman! We were very impressed with all the Bell Ford employees we deal with more

Tom Salem at Bell ford was excellent in terms of attentiveness and knowledge, the car is great. more

We had not been planning to purchase a new car for a couple of years yet. But that changed with the breakdown of one of our cars. Since we were not really in the mindset ( or in the most comfortable financial position ) to go car shopping right now- the smoother the process went, and the better the deal we felt we could get- then obviously the more satisfied we would be with the experience. We got the satisfaction from Chris DaCosta and the deal he put together. We had already narrowed our search to a specific model. Bell ford was offering such a vehicle at a very good advertised price. We contacted Bell Ford about the advertised deal. Chris understood our needs, and that we would have to travel quite a distance to check out the car. When the vehicle advertised was sold, Chris made sure to contact us immediately in case we wanted to cancel our trip to Bell Ford. Rather than being the end of the story however, what followed was a series of phone calls as Chris described a second car being moved to the advertised price. Since was had already test driven this model, by the time we arrived at Bell Ford, Chris had set up our purchase, and had the car almost completely prepared for us. We want to thank Chris for making this the smooth, and financially acceptable, experience we needed. more

Cassandra was great- shee the reason- ONLY reason I came back. She listened to my needs and found whay I was looking for. Joe was wonderful also- Go see either of them and they'll help at Bell Ford! more

Great experience. Hope my stone (gems) make it home from NC. more

I been buying Fords every 2 years since 1967 and this is the best buying experience I've ever had- excellent staff, no pressure, friendly, helpful and easy to work with. Bell Ford jas a clean spacious showroom with friendly service staff, free coffee and bagels for breakfest, great inventory to choose from. I reccomend Bell Ford to all my friends. more

Received internet quote. Went to purchase vehicle but dealership would not honor the price quoted saying it included rebates for which I'm not eligible. Does that make sense? I think it's called Bait and Forget. Pros: Sell Ford Cons: Deceptive internet quoting scheme. more

Well let me first off say that my family has bought 4 cars from Bell Ford and we have always been treated right up until now! I went to buy a 2007 F150 and got a run around like I never though. First my husband and I were ont he loan but when we went to finance only I was on the loan, they never told us that. Then it took them 23 days to process my papers when they said it woudl take 3-4 days, so the trade-in I gave them was late on a months payment and I had them calling me wondering where the payment was. I had to go to there location 2 seperate times because they forgot to have me sign one paper or another, and the promised one interest rate and put 2 different ones in front of me. Then I had to deal with there sevice department. They scrathed my truck, lost my spare key, and when taking off a sticker ruin the tint job I had on there!!! I couldn't beliebe all this happend in one trip. So I made an appointment for 2 weeks out to get all this fixed on a Saturday, but they had the nerver to call me the FRIDAY before to tell me that no one works in the body shop on Saturdays! WHAT?? Why did you schedule me then! Oh and did I mention I live in Tucson and came up to PHX to buy this truck! BOY what a MISTAKE that was! DO NOT, I mean DO NOT buy a Ford Truck of any kind from them! Lazy / non-calling back - people! YOU MAKE ME SICK! Pros: NOTHING! But they kept telling me to give them an A on their card they send out! Yea right! Cons: RUDE - LAZY - NEVER A CALL BACK! more

I was researching this site and decided to relay to you an experience I had with the service department at Bell Ford when I attended college in Phoenix about 10 years ago. I repeat..... 10 years ago! Do you think that I'm still a little upset ??!!! I was involved in an accident, and thankfully the other driver had insurance, since he was deemed to be at fault. The front end of my Thunderbird was damaged. Having no relatives in the area, I had to have my car serviced at the nearest place (Bell Ford) and rely on an expensive taxi service to commute to school. When the car was finally ""repaired"" on my third trip there, I noticed that the driver door would not close (the door hinge was damaged in the wreck). I reported this to the service manager, who basically relied on an intimidation factor. He would not repair the defect. Although this snake was in the wrong, I had little choice but to take the car as is. Both he and I realized that I didn't have the money to continue the taxi rides. I had to deal with this for a couple of years until I had money for the repair. How would you like to have to close your car door for two years by rolling down the window and pushing the door up while it closed? Don't let this dealership take you for a ride! This treatment was an outrage. It was despicable. Low!! How do these people sleep at night??!!??? They make the rest of their cohorts in this business look like saints, if you can believe that! I wouldn't give this dealership a single dime of my money if my life depended upon it. Beware!!!!!!!!!!!!!!!!!!! Pros: can't think of a single one Cons: shady service department more