Bell Ford Service

We are writing to acknowledge and applaud your outstanding employee Zach Jun. Mr. Jun is very impressive- impeccably groomed, polite and poised. He brilliantly demonstrated his vast and superior knowledge of the Ford products we were interested in with grace and finesse. Mr. Jun exemplifies just the person a buyer would hope to work with - the educated professional who is outstanding at what he does. But for Zach, we would still be looking for just the right truck. We have been on task for many months and no other salesperson among all the major motor companies can come close to who Zach is, and how he represents Ford Motor Company. He had the answer to every question and offered insight and expertise about you products, up and down the line. We are delighted with our F350 Lariat Super Duty dually. We will pair it with a Lance camper and go anywhere we please in this beautiful country. We can assure you, we will tell everyone who wants to listen what a great truck and awesome buying experience we enjoyed with Mr. Jun and Bell Ford. Zach provided exceptional service, knowledge, and commitment. At every opportunity he proved that he valued his customers. more

Thank you For a great Experience in Buying a car. I know my NEW Focus is going to be great. more

James White was our sales associate. He greeted us as we arrived on the lot. He was friendly without being over-bearing. He listened to our interests and di not try to redirect us to any other vehicles. He was patient as we test drove three different vehicles. Throughout the entire process, he was friendly and professional. he is the type of individual we will work with for any future car needs. He is an exceptional sales associate. more

We came from Florence to buy from Bel Ford. We were greeted by Cassandra who ended up selling a Ford Transit. She showed us just how friendly and courteous a salesman (saleswoman) could be. I would recommend her to anyone who is interested in a new Ford product. He never showed any ""pushyness"" that is so prevalent in many sales people. Thank You Cassandra more

I came just attempting to test drive the fusion. While I was here, I received some of the best customer service I have ever received from Dean. Dean was absolutely a pleasure to deal with and not only will I be referring my friends and family, but I will be back myself. more

You have been so pleasant to work with You both have gone out of your way to get me the best deal. I love my new car! more

I appreciate the professional way they handled my auto loan purchase. I am glad that when we listed items that needed repair on our vehicle they guaranteed those things would be fixed. That shows good customer service. more

So glad that Scott came in early so that I could the Escape I wanted! Lots of information from him! all my questions answered- and it was probably one of the fastest sales he's ever made. Thanks for a speedy and satisfying buying experience. more

Scott was great - We emailed and spoke various times. He was persistent but not overly aggressive. Looked at a couple of other dealerships and brands of vehicles. But guess what?! Bell Won!! more

Of all the dealerships I have been to, I have never been treated more kindly or had better service. Darlene did a wonderful job getting financing at a payment that I could afford comfortably. She and Anthony found me a beautiful car I am sure to be happy with for a very long time. I would highly recommend my friends and family to come to Bell Ford for their next car purchase. more

Thanks for the Ford Truck. Dean is a great salesperson. He took his time with us + showed us around. We are very pleased with our deal + our truck. Thanks Bell Ford + Dean Schmidt more

Bell Ford Service Center employees are unethical. I brought my F150 in for The Works cause I can't change my oil for less myself. Every time I go there they say I need something. This last time, Thomas said my brake fluid had high moisture content. I asked, how do you know that. He said they put test strips in the fluid and it tells them. I just bled out my entire brake system and replaced the fluid with new DOT 4. After I told him that, he could not look me straight in the eye and got me out of there as quickly as possible! Both Bell Ford Service and Bell Ford Quick Lane are 100% CROOKS! more

David gave me great service and wasn't pushy and got me what I wanted. Totally stress free! First time buying a car this way. Great experience and I would highly recommend David to my friends and family. more

I would love to thank you for the wonderful way I was treated in buying my new Ford Mustang. I would especially like to thank Chris Dacosta for all his help. He knew what he was talking about when explaining the features of my new Ford Mustang. He was very knowledgeable and very professional. I felt he was also like a friend to me. I really appreciate that. I would also like to thank Teen Dierks for getting me a great deal. That was my best experience in buying a new car I have ever had. Thanks to all who was involved. more

THis has been the most fun car buying experience we have ever had! We plan to tell our friends and family to get their cars through you. You are awesome! more

Scott was very easy and helpful. He made our car buying experience very pleasant. I would recommend him to anyone buying a new/used car. Our overall buying experience with Bell Ford has been nothing but positive! more

PLEASE READ CAREFULLY!!!!!! This has got to be the WORST Ford dealership in the state of Arizona! Their employees have the mentality of 5 year old children. When a manager comes outside and tells a customer that she is not the only person in the world, you have problems. They do nothing but lie, and will take a qualified buyer and tell them to hit the road if you don't do as they want. They also don't check their cars to make sure they are fueled for test drives! My unfortunate experience was that they took me for a test drive and the car ran out of gas. I was standing outside in over 110 degrees waiting for them to come and relieve us. Good thing that everyone that went past saw Bell Ford on the car! Their management team is a ridiculous joke, or should I assume that everyone is a manager including the salesman? The finance manager Steve, is a confrontational child that needs to go back to the 5th grade where he belongs. He does not know how to treat a customer, and a qualified one. But one thing he sure does know how to do, is lie, and open that big mouth of his. For such a little guy he sure has a lot to say. If i could save one person from the hassle I went through, I will be happy. more

This is probably the only website that I have seen where all of the reviews are good. Obviously they write their own reviews. My experience with Bell Ford is that they are rude, unprofessional, and unethical. They call you names if you challenge their negotation tactics. The smarter the shopper, the more they dislike you. All of these reviews are probably made up. Who goes onto a site to do a review saying girls rule. If you are a girl then you are probably too young to drive. Perhaps Terry from Bell Ford made this on up. There are other dealerships in Phoenix, I would avoid this one at all costs. more

I came to Bell Ford just to see what was available for Sale..... Met Dean Schmitt- Great Salesman. Took Truck out for test drive - went to another dealer - came back to buy Here!!! Got to meet George James. Went out of his way - just as Dean had. Great Staff! :) more

Ford Rules just like Girls! Scott was great- we emailed and spoke, various times. He was persisesnt but not overly aggressive. Looked at a couple of other dealerships and brands of vehicles but guess what! Bell won! more