Bell Ford Service

I came just attempting to test drive the fusion. While I was here, I received some of the best customer service I have ever received from Dean. Dean was absolutely a pleasure to deal with and not only will I be referring my friends and family, but I will be back myself. more

Our time with Vince was enjoyable and fruitfull. We had lots of laugh and Vince was totally professional. We are glad to be back with Ford. more

Buying a car from Scott was an easy experience. Every thing was all lined out for me and easy to understand. more

We are writing to acknowledge and applaud your outstanding employee Zach Jun. Mr. Jun is very impressive- impeccably groomed, polite and poised. He brilliantly demonstrated his vast and superior knowledge of the Ford products we were interested in with grace and finesse. Mr. Jun exemplifies just the person a buyer would hope to work with - the educated professional who is outstanding at what he does. But for Zach, we would still be looking for just the right truck. We have been on task for many months and no other salesperson among all the major motor companies can come close to who Zach is, and how he represents Ford Motor Company. He had the answer to every question and offered insight and expertise about you products, up and down the line. We are delighted with our F350 Lariat Super Duty dually. We will pair it with a Lance camper and go anywhere we please in this beautiful country. We can assure you, we will tell everyone who wants to listen what a great truck and awesome buying experience we enjoyed with Mr. Jun and Bell Ford. Zach provided exceptional service, knowledge, and commitment. At every opportunity he proved that he valued his customers. more

You managed to make our purchase relatively simple and enjoyable. You have a caring attitude and you gave us the impression that you were really interested in helping us find what we wanted; which was the Ranger. more

Thanks for making my purchase of a 2011 Fiesta enjoyable and fun! more

Thank you for your time and patience with my two young ones. It was a pleasant experience. I am pleased with the deal and the new fiesta. more

great service!! Your explanations and friendly personality made me feel at ease and our business go quickluy and painlesly more

Requested internet quote more

Thank you for the Excellent service during our sales agreement. You are very up to date on information and handle yourself courteous to customers more

Thank you for a great car buying experience! You made my first car buying experience easy. Thank you for helping me with all the steps. I enjoyed working with you. more

You made buying our truck a pleasure. No pressure, no BS – just god salesmanship. We’ll be back, next year to buy another. more

I told them what I wanted and what I could afford. They found me the perfect vehicle! I cant tel you how wonderful it was to work with them, their professional manners, the way the made me laugh, and the numerous test drives! more

So glad that Scott came in early so that I could the Escape I wanted! Lots of information from him! all my questions answered- and it was probably one of the fastest sales he's ever made. Thanks for a speedy and satisfying buying experience. more

We came from Florence to buy from Bel Ford. We were greeted by Cassandra who ended up selling a Ford Transit. She showed us just how friendly and courteous a salesman (saleswoman) could be. I would recommend her to anyone who is interested in a new Ford product. He never showed any ""pushyness"" that is so prevalent in many sales people. more

Scott was great - We emailed and spoke various times. He was persistent but not overly aggressive. Looked at a couple of other dealerships and brands of vehicles. But guess what?! Bell Won!! more

Vincent was very kind, thorough and very easy to work with. He explained things well, worked hard to get us the price we wanted. He gave us an honest work ethic which is hard to find in the car sales business. Thanks Vincent for all your help. more

Wayne is truly as asset to Bell Ford and you are fortunate to have him!!! Wayne followed up regarding our interest in purchasing a different truck but was never overbearing or insistant. He was very accomodating to our schedule. When we finally arrived for our appointment, Wayne had done his homework based on notes taken from prior conversations. Throughout the entire process, Wayne was VERY accomodating. He was very patient, enthuasiastic and answered our questions thoroughly, hie demeanor was very comfortable and assuring. After nearly 6 hours, finally the decision was made and the deal was done! By this time, Wayne's day was to be done -did he leave?- Heck no!! Diligently and patiently, he proceeded to finally all the paperwork. We kept apologizing to him for keeping so late and he assured us at it was not an issue at all. 3 hours later.. DONE :) If this is not dedication, we don't know what is!! Thanks Wayne! You've gained loyal customers! more

Thank you for your hospitality when we visited Bell Ford on September 11. We were there specifically to look at the 2011 Ford Fiesta. We had seen quite a write up in the Arizona Republic three of roud weeks prior to our visit, and I was quite impressed with the article and the purported in-town/highway mileage, along with the many other features of the vehicle. Our first contact was with Charles Moore, the Assistant Internet Manager. He and i had been in touch a few time via-email, as I had gone on the line to check out the Fiesta. He was very friendly and very accomodating. We talked for a few minutes with him asking the particulars of whether we wanted a sedan or hatchback, what color, etc. we were then shown to a large customer waiting area with a very well-equipped breakfats/lunch bar, where we were offered anything available free of charge; including bagels with a choice of peanut butter or cream cheese, bananas, chips, candy bars, coffees, apple, orange or cranberry juice. This was where we were seated and waited while someone went to get the vehicle we were going to look at. Scott Zuspan was the Sales Rep assigned to us, and he pulled up in a Metallic Magenta Fiesta SE sedan. we immediately went out for a test drive, with bot of us driving the vehicle. The Fiesta included quite a few ""bells and whistles,"" probably many more than we planned on having. Our overall experience at Bell Ford with Charles Moore and Scott Zuzpan was undeniably the best experience we've ever had in our 40+ year of buying vehicles. Scott is the kind of person you can't help but like, with a Midwest upbringing, like ourselves, and he explained every feature of the vehicle, as well as programming our cell phones to work with the SYNC system. He had really done his ""homework"" as far as knowing virtually everything we needed to know about the vehicle. We truly feel the dealership bent over backwards to accomodate our purchase, including washing the car and giving us a full tank of gas before we left the lot. Some may venture and say ""well sure, they wanted you to buy a car,"" but we have never experienced the level of professionalism, friendliness ans service that we encountered at Bell Ford. As an added bonus, we will recieve a $750.00 gift card from Best Buy becasue we purchased the care between September 10 and November 10. We'll really be happy campers when we recieve the gift card. We were also very impressed with the extreme cleanliness of the dealership. By the way, the mileage on my first thank of gas was 31.009 mpg. When we decide to purchase another vehicle, Bell Ford will be the first place we go. more

Vincent Olson needs a raise. He's personal, friendly, a pleasure to work with, he's fast, honest, I have absolutely no complaints. more