I walked in the door about 2 minutes before my appointment time. Waited while a stylist chatted with the receptionist, who was texting on her phone at the same time. Was given a smock when I asked for the ladies room, and told while I'm in there to change into this. Came out and sat in the waiting area. Man comes in the shop, receptionist says ""She's in the bathroom, oh wait, she's right there."" (If you've been here you know I was sitting right under her nose, and I was the only one waiting.) He leaves the shop for about 5 minutes, returns and takes me to the chair.
Long story short, the unprofessional beginning should have been warning enough. I sat through an hour long trim having to hear an awful lot about all of the stylist's issues he is dealing with.
When he finished the blow dry there was no checking of the cut. Not a single comb through or checking the bottom for length or strays.
My hair is not even. The bottom is about an inch longer on the right than the left. A simple check could have remedied that.
As for the cleanliness of the place, one woman was windex mopping the floors. (+) The restroom could use some updating, as in when you have to put in a new toilet paper holder, fix the old holes in the wall.
I have no idea how this salon has gotten an average of 5 stars after the experience I had. As for the reviews that say have a glass of wine, a coffee, even water, I was not offered any form of beverage at all. I just don't get it.
Think twice about having your hair done here.
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