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Businiess name:
Dr. Caryn Selick
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Review by:
Lane L.
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Review content:
Dr. Caryn Selick's office is run like a factory where patients go in and out. Some of her key support staffers are malcontents, stressed by the pressure so unwilling to be helpful or cheerful. During one of my visits for an IUI, (Intra-uterine insemination) on a day Dr. Selick was out of the office, I wanted to change patient rooms, because there was a loud noise coming from a printer in a near by office and I noticed there was another patient room available. The nurses acted like I was being overly sensitive and pretended that it was not important. They finally relented after my third request. The experience made me feel humiliated that I had to beg for such a simple request. And more importantly, this is not a good atmosphere for an IUI procedure.
I recently saw a patient crying in Dr. Selick's waiting room. She explained to me that the biller told her that she had lost her right to an apointment that day to see Dr. Selick because she had forgotten her health insurance card and the biller refused to call the health insurance company to check the validity of the card. This patient, with tears of frustation said that she had booked her appointment 3 months ago and swore her insurance was valid.
I could not believe that a doctor's office would have such a stringent policy but to my surprise when I was leaving the office I saw a sign by the receptionist desk which I had never noticed before. It did state that you lose your appointment if you forget your insurance card.
These situations tell me there is something seriously wrong with the way Dr. Selick runs her office.
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