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Businiess name:
Pizzicato
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Review by:
citysearch c.
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Review content:
They still get credit for having great pies and salads. They lose points for the new service standard.
Ordering from the counter and then seating yourself, while being told to get your own water and silverware from the station behind you is not what I expect from Pizzacato.
Also, poor execution of the service from kitchen to table. Our party of 10+ was asked to form up and order one at a time, then take a seat. Some of us were done eating before others were served. These were not complicated orders.
It felt like a new program being rolled out to save some labor money. It will cost them in the long run.
I like Pizzacato and the staff, they were working hard. It's the system they were forced to run that needs help.
Pros: good food
Cons: poor new service standards
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