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Businiess name:
Poptronics Electronics
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Review by:
citysearch c.
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Review content:
these Ass holes have very poor customer service at both locations. i purchased an amp from an ass hole by the name of Frank at the parkville location 12/21/11. i then called a few weeks later and made an appointment with Frank to have the same amp installed along with a single din radio, and component speakers. he quoted me a price to have it all installed. i asked him to right the prices down along with my appointment, so he did. when i came for my appointment the price jumped $125.00. i then asked him to refer back to the appointment book to look at the price quoted, he did and stated that price was for a sub amp, not a 5 channel. i told him what amp i had, and reminded him that he sold me the amp when i made the appointment. even though he wrote the price down he would not honor it. i then called the downtown store and spoke with David, after he spoke to Frank he said that i could get a refund. i get there and i ask for david and some fat ass asked could he help. i then explain what happened to him and he would not give me a refund. he tries to force me to let them do the install at a discounted price, i say no i just want the refund that i was promissed. he then says he will refund it minus 20% of what i paid (no dont think so). Buyers please be aware of both locations. Very pooooooooooooooor customer service
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