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Businiess name:
Timber Ridge Apartments
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Review by:
citysearch c.
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Review content:
For seven years we have resided in these apartments, and disappointedly we are now been let down. The changes began in June 2006 where the super friendly staff left and in came in two women named ""Ginger"" and another woman. They by all means have no sense of customer service unless they have your guarantee that you will lease. Their in-abilities to help serve or manage customers in there complex is obscene and lack of training. The genuine worker is not there, it solely to make the buck and live off the stipend that is received for working here. Thats my opinion. I have had several encounters with these women in requesting that they clean the gym, since the rent was raised, because i would like to use it, ive offered to sweep and clorox wipe they area but i do it for my hygiene purpose and still they do not bother to do so. Ive asked for the new rules and regulations to be given to me, and none have been given or they do not have copies available and i must find the name of the new managers of the complex to have them mailed to me. I requested Air filters because they are supplied for us(its part of our rent, but now ill have to obtain the 'new rules and regulations' to check that).... as to change our own Air filters, which is perfectly fine and i do not mind that but they do not come through, im told that they will send one out to us and that was 3 months ago...I unfortunately going to have to leave here and look to other locations, but i have to say that this is sad and disappointingly to see that the workers of today really don't give any care about customer service. Serve others like you would like to be served. Please consider not renting from this complex they are a really bad lure and you end up disappointed as I am.
Pros: location
Cons: old, on site mangers unknowledgeable, under new management
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