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Businiess name:
The Magnolia Pancake Haus
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Review by:
citysearch c.
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Review content:
I have been visiting this place for the past five years, and as long as you are not with a handicapped individual it is fine. However, my last visit was awful. I will not plan to return for a very long time. I went on Friday mid-morning because I knew it could be a bit crowded on the weekend, and we wanted to stay out of the rush while were celebrating my wife's birthday with my mother-in-law. Her mother is severely handicapped and has extreme trouble walking even with her cane--they refused to let us have a table until she was physically inside the door of the establishment even though she was parked in the hadnicapped spot right in front of the door and clearly doing her best to get inside. We needed the allowance to make sure she would be able to sit at the table and get the chair ready for her to collapse into. However, management was completely uncourteous despite seeing her doing her best to get into the establishment. They do not make accommodations for handicapped people and are very unapologetic about it. Shame on the Magnolia House and its management from hell. The only redeeming factor was a fairly courteous waitress and good coffee.
Moral of the story: If you are able bodied, then go to this place; if you have a handicap, don't bother because you will not be welcomed. It was humiliating that they watched her struggle to get into the restaurant and refused to get menus ready until she ""cleared the threshold.""
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