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Businiess name:
Cardi's Furniture Superstores
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Review by:
citysearch c.
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Review content:
Let me start by saying the only reason I went through the following is because I had a gift certificate that Cardi's gave me when they screwed up another purchase I'd made three years ago, otherwise I wouldn't have gone there. We were told by a mattress sales associate that they price match 110%. They advertise that a mattress purchase of $500 or more will get you free delivery and removal of old bedding. Also, they will give you a bed frame. Well, I found the same mattress they were selling for $1000 was $100 less at Sleepys. So the salesman says right off the bat that Sleepys mattress is a lesser quality and different line. So I came back w/that I had done my homework and it was the exact same mattress. He says well I need written proof before I can price match. We go back the next day w/a printout from Sleepys and w/o even looking at it he now claims he went to a Sleepys store and found that their mattress is not in the store and is only a web purchase. He said he played stupid as he put it (I don't think he had to play when it comes to stupid) and asked the salesperson what the coil gauge was. He claimed it was 15 as opposed to 13.25 which is what Cardi's version has so its not the same and they won't price match. So basically go screw yourself. We walked away and went to sit on a sofa in the living room showroom to call a Sleepys store and their sales associate said it was the exact same size. Well you should have seen the salesman's face when we went back and confronted him in front of other people who were shopping. Now he claims he has to call the mattress buyer and get permission to price match, but first he asks if we need a bed frame because that will cost us. I said no and didn't bother to contradict him even though we had already been told it was free. Then he said it would cost $30 for removal of old bedding and I said Cardi's (and also Sleepy's) are advertising free removal so now you're contradicting your own ads. So he gets on the phone and comes back w/ok we'll match the price and won't charge for delivery/removal. I asked what happened to 110% and he said he couldn't do that because he had to match apples to apples. Then as we're walking to the cashier desk he says that he was told by the mattress buyer for Cardi's that Simmons told them personally that the coil gauge of Sleepys mattress was 15. Gee, why would Simmons tell Cardi's what Sleepys is doing/selling? So my husband said to him basically you just lied because I called Sleepys and they told me themselves that it was the same as yours. After the two men came and delivered the set (we tipped them well before they left) they basically bolted out the door. When my husband went to close the front door and turn off the outside light he called out I guess they weren't pleased w/their tip because they left all the plastic wrap from the mattress/boxspring on the front lawn. CARDI'S SUCKS AND YOU SHOULDN'T SHOP THERE!!!!
Pros: There are better stores out there.
Cons: Cardi's is still in business
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