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Businiess name:
Aura Laser Skin Care
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Review by:
jennifer t.
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Review content:
Be careful with any services. Dr. Garcia - The Medical Director was recently under investigation by KOMO for malpractice on a lipsuction. See: Phttp://www.komonews.com/news/problemsolvers/116639403.html?tab=video&c=y
Here is my personal story. AURA FAILED TO RETURN CALLS, AND MARKED MY CERTIFICATE AS REDEEMED WHEN THEY WOULDN'T RETURN CALLS OR SCHEDULE MY APPOINTMENT. I purchased this Groupon after attending a consultation with Dr. Garcia and Katie and was told that I qualified for the procedure and that December 14th was available for my procedure. I relied on that commitment and purchased the Groupon for $2,600. Katie told me she would call me back to let me know if a blood test was needed. I did not hear back so I kept calling to confirm whether a blood test was needed. The receptionist told me that she would leave Katie a message and that either Katie or Nadar the manager would call me back. I did not receive a call back so I called numerous times and received no response. Each time I was told that she would pass on the message and that Nadar the manager would call back. The day before my surgery, on Thursday the 13th I called the office 3 times in the AM. and Katie finally tells me I am not scheduled. I am requesting a refund from Groupon. If this is how they treat patients, and their Dr. is under investigation....I say stay away. This place should be shut down.
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