Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Action Auto Glass
|
|
Review by:
citysearch c.
|
|
Review content:
My windshield replacement turned into an exercise in frustration with them. Called up and made an appt. for the end of the week but when I arrived discovered they had ordered the wrong part. The main scheduler said he would call me back that day and let me know status of part so we could setup another apt. He never called. I called them a few days later and got excuse about waiting to hear from dealer and he'd track them down and call me back. Again, he never called. Finally called them again a couple of days later and got the same old excuses about waiting to hear from dealer for part and then claimed he'd never said he was supposed to call me back. Right. He finally was able to have one of his employees pick up the part and schedule the install a couple of days later. I dropped it off in the morning expecting it would take a couple of hours, as he had told me it would on the first install appt. 4 hours later w/o hearing from them, I called back and found out that they had only just finished it and the adhesive was supposed to dry for 3 hours and that I somehow should have known it would take 7 vs. 2 hrs. This guy seems to be a pathological liar and apparently expects people to be able to read his mind. Other than dirty marks on my dashboard, the install seems of good workmanship, but there must be other places out there that can do better and know how to run a business. They aren't worth the hassle.
Pros: workmanship seems ok
Cons: terrible communication and customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|