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Businiess name:
Gardner's Tax Svc Inc
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Review by:
Guest
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Review content:
Went in to pick up a tax extension form...wasn't greeted was told to sit down and she's get to in a minute. After sitting quietly for over 15 mins. Still wasn't tended to...until a lovely lady named Danielle asked if I'd been helped? At which time I explained to her that I had not been helped or greeted on ly told to have a seat and I would be taken care of in a min ( I was there for almost 20 mins before anyone even asked what I needed or why I was there). Shortly after a white customer came in and was greatly welcomly and immediately (as I am black). Also mentioned that spoke with someone twice that day and asked them to fax the paper work...it never came....than as I mentioned that to the lovely and helpful Danielle the RUDE lady piped up and rudely spoke to me for only the second time to inform me that the fax machine had broken down...don't you think you should call the customer back and let them know that? I would think you would try to provide your customers with better service especially when they have so many other choices as to where to have their taxes done...sad.
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