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Ourisman Honda Inc
Category:
Automobile Dealer Services
4800 Bethesda Ave
Bethesda,
Maryland 20814
(301) 656-1000
We've been taking our Hondas to Ourisman for years and have consistently had excellent service. We...
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We've been taking our Hondas to Ourisman for years and have consistently had excellent service. We buy our new Hondas from them because they are so great. Highly recommended!
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They had reseonable rates, and allowed me to leave my car there while I was @ work. They did not...
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They had reseonable rates, and allowed me to leave my car there while I was @ work. They did not charge me to leave it there, and the Metro is very close, so it was not a hassle to leave my car there. They called and gave me the break down of the the charges that would be incurred after they look a look at my car. I then had the choice to allow them to make the changes, or pick up my car after work and take it elsewhere. I was somewhat happy with the cost of service, but was very happy with the attention thye gave me in explaining everything that was going to be done to my car. They also went through many scenarios with me as to what could be a future problem. They were very helpful!
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Crawford Tire Inc
Category:
Tire Dealers
7015 Arlington Rd
Bethesda,
Maryland 20814
(301) 654-8555
Judy's not understanding that all shops charge by the book rates. If they can do the work faster...
More 1 year ago
Judy's not understanding that all shops charge by the book rates. If they can do the work faster they make money, & if there's a problem they loose. Those rates compensation for both. It's the way the industry works.
Now, if they caused the problem in the first place, & didn't compensate, that's another story.
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Quatro Auto Body
Category:
Auto Repair & Service
Bethesda,
Maryland 20810
(301) 652-4788
I have taken all of my cars to this shop for repair and it has saved me lots of money. I don't...
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I have taken all of my cars to this shop for repair and it has saved me lots of money. I don't know much about cars but I can call with the symptoms and my car would be cured. I have referred tons of family and friends and they are satisfied with the service and the turn around time is good. I highly recommend if you need quality and affordable repairs for your car. They will save you time and money!
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They had reseonable rates, and allowed me to leave my car there while I was at work. They did not...
More
They had reseonable rates, and allowed me to leave my car there while I was at work. They did not charge me to leave it there, and the Metro is very close, so it was not a hassle to leave my car there. They called and gave me the break down of the the charges that would be incurred after they look a look at my car. I then had the choice to allow them to make the changes, or pick up my car after work and take it elsewhere. I was happy with the cost of service, but was very happy with the attention thye gave me in explaining everything that was going to be done to my car. They also went through many scenarios with me as to what could be a future problem. They were very helpful!
PROS: Service
CONS:
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Acura by Euro Motorcars
Category:
Automobile Dealer Services
4932 Bethesda Ave
Bethesda,
Maryland 20814
(301) 652-9000
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We bought our Volvo 850 here almost ten years ago. Needless to say the car is great, and so is...
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We bought our Volvo 850 here almost ten years ago. Needless to say the car is great, and so is their service. They gave us a nice price on the floor model. They have a full selection and relatively human salesmen. Martens prices are about average, and you could probably find a better deal if you wished to got to Pennsylvania, etc. Repairs are quick and easy.
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Jim Coleman Toyota
Category:
Car Dealers
10400 Auto Park Drive
Bethesda,
Maryland 20810
(301) 469-7100
We have purchased two cars -- and done two trade ins -- with Jim Coleman Toyota in Bethesda. And...
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We have purchased two cars -- and done two trade ins -- with Jim Coleman Toyota in Bethesda. And I try to make sure that I'm well prepared and set the terms of the dealing to my advantage. This dealership has done what I've asked and done the dealing they way I wanted to.
Before I buy, I know exactly what model and trim package I want. I let the salesperson know that I will purchase that car within the next week. I tell them they can bid for the business but they should only quote the final bottomline price -- after all charges, taxes, and even license tags. Then I tell them I will be calling three dealerships -- two in the DC metro area and one 90 miles away. They have one opportunity to quote a price.
In both instances, Coleman either matched or beat the best price that I could get through this approach to putting the pressure on them rather than on me as the buyer.
I have also used Coleman's service department and, on one occassion, the body shop at the Coleman Cadillac dealership next door. I have been satisfied with all the work they've done. However, I don't use them for routine oil changes and such as their prices seem high and they are not THAT convenient for me.
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it does not matter how minor the repair may be, it will require multiple trips. the service...
More 10 months ago
it does not matter how minor the repair may be, it will require multiple trips. the service department is nasty. i have had 3 "service reps" LOL in the 2+ years of having my car serviced at chevy chase chevy service department. the service department is run very poorly....at the end of the day just not worth the headaches.
Pros: location
Cons: customer service and poor quality
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Ourisman Ford
Category:
Automobile Dealer Services
10401 Motor City Dr
Bethesda,
Maryland 20817
(301) 469-8800
The service deptartment opens at 7:00, but the technicians don't start work until 8:00! (Duh!) ...
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The service deptartment opens at 7:00, but the technicians don't start work until 8:00! (Duh!) We took our Escape to Ourisman where we purchased the vehicle because it failed DMV's emission test. Ourisman supposedly fixed the emission problem, but the vehicle failed the emission test the second time around. So, back to Ourisman - as an angry customer.
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