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Stay Away...Horrible Customer Service!! - Review by amanda l | Rock Paper Scissors

Rock Paper Scissors

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Stay Away...Horrible Customer Service!! 11/15/2010

I just got back from Rock Paper Scissors and the long drive home gave me enough time to get my wits together after being so blatantly disrespected by the girl that works in this store. I went in this morning ready to purchase custom invitations for daughter's birthday party this year. I was never truly greeted when I walked in, and had I not gotten the attention of the girl, I highly doubt she would have even acknowledged my presence. I explained to the girl (sorry, I never got her name) that my husband had already designed the invitations and that I only needed them printed. To me, it doesn't seem entirely complicated. She explained that it would be "too hard for the designer". Too hard for the designer?! It's already designed! I just wanted a square cardstock, but that would also be too complicated for the designer. Then she proceeded to tell me if they could cut the paper to my liking it would probably be "too expensive for me". I'm not sure what kind of profiling you are doing to their customers, but I have never been so insulted in my life. To be honest, I would be willing to spend anything for these invitations. I'm pretty sure this girl can't look into my bank account when I walk in. I mean, isn't the purpose of a store to SELL something? She never told me how much anything would cost, only that it was too expensive for me. All this means to me is that what I wanted was actually possible, but I clearly couldn't afford what I was willing to pay for! Then she directed me to Kinkos (ANOTHER STORE!!) to spend my money. I guess in her mind that's what I could afford. In the words of Julia Roberts from Pretty Woman: Shop assistant: Hello, can I help you? Vivian: I was in here yesterday, you wouldn't wait on me. Shop assistant: Oh. Vivian: You people work on commission, right? Shop assistant: Yeah. Vivian: Big mistake. Big. Huge. I have to go shopping now. more
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