I've been in dozens of spas in many different states over the years and this is by far the worst spa experience I've ever had. My sister and I booked facials and hair appointments for what we thought would be a nice ""relaxing girls day"" at the spa. When we arrived the spa was less than inviting (literally and figuratively). We were left standing for quite some time before anyone acknowledged our presence and when they did, acted like we were a bother to them ... which we probably were since every stylist/employee seemed to be sitting around reading magazines and talking/texting on their phones. The place was shabby, carpet dirty and ripped and the facials we received were mediocre at best. No explanation of the service, no consultation ... just slap it on and get it over with! We were so disgusted with the experience that we paid for our facials and told an older gal (either the owner or manager ... Peggy?) that we had an emergency and had to leave without getting our hair done (we were trying to tactfully get out of there). Expecting a response of ""gee thats unfortunate .. when can we reschedule you ... blah blah ... we instead suffered the wrath of a nasty woman who practically drop kicked us out the front door. We made the right decision in leaving .... and of course never returning. I suggest you learn from our experience and stay far away from this train wreck of a ""spa"".
more