Used this tanning salon for 2 years. I had purchased a high minutes package and had over 400 minutes remaining. Was never aware of an ownership change and was informed the owner would honor my minutes, but deduct 100 from my balance. I wasn't too happy with this, but I accepted because I wanted my remaining 300+ minutes. 2 days later when i returned I was informed the owner would not accept any of my minutes. I was told there was absolutely nothing they could do for me and needed to purchase a new package. I spent a lot of money and I'm definitely disappointed the owner was unable to accept ANY of my remaining minutes.
I have seen dogs in this salon more than once, which I know is a complete health code violation.
I have recently taken my business to Tommy's Tanning in Rocky Hill. I never realized how dirty Caribbean Tan is and how unprofessional the employees are until Tommy's Tanning. Tommy's is extremely clean and the staff is amazing - friendly, helpful, and they seem like they really want to work!
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