I currently have a gift card from Sanda Gane European Spa and Hair Studio. They used to have a second location in Cumming. My gift card has both locations listed on it, including the location that is still open including their "still current" Marietta phone number. They are refusing to honor the gift card as they say because it originated at the other location. I don't understand why because it has the open location information on it. I have gotten excuse after excuse, but I feel because the open location is listed on the gift card it should be valid at either location. I have checked the balance using the card's online balance checker and it has a current balance of $85.00 on it. It very well could have came from the Marietta location as I received it as a gift and was just assuming its original purchase place. They told me the two locations are not affiliated. If that is the case, why are both locations listed on the gift card? At this time they are unwilling to resolve the issue. My mother-in-law also has a gift card with both locations listed on it in the amount of $200.00. She also wants to be able to use her card.
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