Long story short.... I was driving down 17E and my gas tank fell off... this towing company was called by the fire deparment, so I had no choice in the matter. I went to pay the towing fees the next day, the woman at the register acted like I wronged her for being in her presence. They made me go to my house and get my vehicle's title to have my truck released, even though the men who towed my truck just 14 hours before were there in the office. I then returned with my title and was informed that I could only pay with cash, even though it is posted online that you can pay with Visa. To add insult to injury, my vehicle was left unlocked the whole night with all of my personal belongings in it. Luckily nothing was stolen, as they have signs that explicitly state that they arent responsible for anything. Also for the vehicle to stay one night they charged me 50 EXTRA dollars, which was not mentioned when they were telling me about fees while taking my truck.... all in all, horrible experience. I DO NOT RECOMMEND! (I'd like to note that the JCFD was great)
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