I've lived in Pittsburgh for 7 years and since I do not own a car sometimes I have to take a cab (mostly to the airport). I know a driver who works for Yellow Cab and he and his friends are great. They're always on time sometimes even 15 mins early so I always book my travels (esp. to the airport with these guys). But, when I am in the Pittsburgh (East End) neighborhoods, this company always ruin my day - always late for an appointment, late home, and some of the drivers are pretty scary looking; one time, I had a driver who was neurotic and he really scared the hell out of my friend Jenn and I. Another time, like today, after confirming and re-confirming with the company if they were going to pick me up, they never came. Three hours later, I called a friend to pick me up because I was stranded in East Liberty with my pet (and my pet was nervous and freaked out by all the traffic, sirens and people) and still, the cab never came. About 30 mins before my friend was to come pick us up, I tried calling them out of courtesy - to cancel my trip/schedule - no one answered my call as if, they just unplugged or hit the ""ignore"" button on the switchboard. I had the courtesy and etiquette to call them to let them know that I no longer needed a cab because a friend was coming to pick me up and the audacity of this company to hang up on me!
Yellow cab - you are disgusting, ill-mannered, provide poor service and many of your drivers (and switchboard operators are rude) and too expensive for the quality of service you provide. I hope Pittsburgh will get a better taxicab company in the future and run you to the ground; today this company caused a lot of distress and inconvenience for me and my pet. Thanks for nothing.
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