Frick Electronics has definitely earned the negative feedback that they've received from the other reviewers. LG referred me to Frick from as an authorized service provider. After speaking with a polite, informative, and professional Frick rep (April) on the phone, I decided to give them a try despite reading the negative reviews. I wishfully thought that my experience would be different and assumed that the negative reviews I had read were written by angry people who complained about everything and no one could satisfy. I suppose I'm now one of those people and it's companies like Frick which cause the evolution of this learned behavior.
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