we have been in business for over 48 years. and always tried to give the customer the best service and equipment. The customer below rented a log splitter over the 4th of july weekend picked it up friday 2 pm and returned 9 am monday. We charged him 1 1/2 days. he brought back monday, return line was leaking. we gave him an option of charging 1 day and starting over or 1 1/2 days and he can finish his job. He said he only needed 1 more hour to finish the job. we gave him another splitter for free to finish his job. He could not start it. he brought it back, we started it right away. We gave him another one. He brought back 2 1/2 hours later and he finished his job, we charged him no extra time, it was free, but he wanted to get his money back for 1/2 day. he had it for 3 days and we only charged him 1 1/2 days. Anything mechanical can go wrong, example flat tire, rope pulled out are only some. He finished his job but wanted money back. You can read these comments and decide for yourself if you want to rent from us or not.
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