Wow, I wasn't expecting much to begin with, and my experience was far worse than expected. So the negatives are:
1. Always packed. I had to go after 11pm during weekdays and even then there were a bunch of ppl. I tried going early Sat morn when they open and the place was still packed.
2. Not open 24 hours all the time. Why name yourself 24 hour fitness and not be open 24 hours all the time. I like to workout Sunday night and nope..they are closed.
3. I never received my membership card. Had to request it again and finally got it after 4 months, right before I quit. All I had the previous 4 months was a piece of paper that had my member id and bar code. The front desk ppl always hounded me for my id each time I came in. They even did this after I got the membership card. This is very annoying.
4. The place stinks like an armpit.
5. The equipment is old and dirty. Every time i used the barbells, I got rust on my hand.
6. It was hell to cancel my membership. After supposedly canceling, the auto drafts didn't stop and i had to call 4 times over the course of 3 weeks to finally get a refund. I wouldn't be surprised if the drafts continue.
Then, on top of that, after calling to cancel, I had 2 more months access because I prepaid the last month up front and i needed to notify them 30 days in advance of the last auto draft. But guess what, next time I go to the gym and they scan my card it shows up as CANCELED and I had to explain to them the situation every time so they would let me in the last 2 months.
So basically the place is really bad (had to replace an inappropriate word). Sure it was cheap, but IMHO not even worth the lower price considering all the hassle. I was really shocked because I expected better considering the location (Arboretum).
Pros: reasonable price
Cons: most everything else
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