Horrible. For years, we used to love this place - ordered once every couple of weeks, if not more often. \r
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Don't know what happened, but they have gone straight to the bottom. Where to start? \r
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Was it the staples (yes, I said staples, as in the metal things) in two entrees a month or so ago? (I called, variation on ""sorry,"" as below, and that's it.)\r
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Was it the barbacoa, riddled with tiny shards of broken bone, nearly bringing me to seriously chip several teeth on my first bite, before I realized what was up, and chose to toss the meal rather than risk more? (I called - variation on ""sorry."")\r
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Or the messed up order every time we order from them, with sides missed, or our order misdelivered elsewhere/we got someone else's food? (""sorry."") \r
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Or bad food - hard as a brick, overcooked carne asada, or, stone cold food (must be on the end of the delivery route)? (""sorry"").\r
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Or the newest pleasure, getting charged a surcharge to use a credit card, without any news this way on any of their menus or on the website - just the order-taker saying ""sorry, bra', the owner charges now for using credit cards."" \r
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I don't know, and I guess I no longer care. Last night, we ordered for the last time. No staples, this time, just charged several $$ for sides not included, and when I called back, they said they don't offer those sides (jalapenos...jalapenos; chopped onions - crazy request, I know...)....out of morbid curiosity, I asked (1) any reason we were charged for them? (2) Any reason why the person who took my order said ""OK,"" instead of ""we don't offer those crazier-than-it-gets sides? His only explanation was again, ""sorry, bra."" This, followed up by the owner's new gift of a credit card surcharge. On a $28 order. \r
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Used to be, every other week - once or twice, twice a week. Now, staples, on-the-sly surcharges, screwed up orders, bad food. Uh, no thanks, ""'bra.' ""
Pros: None. Stay away.
Cons: Everything - see below
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