Judy Rose does not follow the company mottos, especially the one that says empathy. They expect you to read their minds and know when they are leaving early. Then you get charged a late fee for it. They never fix anything. We like the house and the area, however, the service has been horrible. We take care of the home but regular maintenance is really poor. Then they blame it on the owner. Saying the owner doesn't want to fix it. What owner would not want their property taken care of??? The gutters are stopped up, but they don't want to fix that. It will cost the homeowner in the long run. We have ALWAYS paid our rent every month for 3 years and Ms. Rose will never work with us or be kind in any way. Everyone has problems every once in a while. But she doesn't look at the fact that we PAY EVERY MONTH. She has no empathy, no compassion, no people skills and her homeowners need to be made aware of the fact of how she works. She tries to steal money from you in ANYWAY that she can. We even have a problem that needs to be repaired that could cause serious injury to one of my family, but they still won't repair it. Some day some one is going to cost the homeowner and Morris property money, maybe then they will do what they are supposed to. When we move out I guarantee this house will sit empty for a long time before someone rents it again. ANd the only reason we will move will be solely because of Ms. Rose. I hope she can sleep at night scamming people and being hateful and mean. Also, they have raised the rent EVERY YEAR since we have lived here. We are looking for another house and we can get a much larger home for the price we are paying here and that is what we fully intend to do. When we do move I fully intend to let the homeowner know exactly what Ms. Rose is like.
Pros: Nice home
Cons: Poor management and repair service
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