I've been using Tie's for years for my dry cleaning and I've never had a problem - with clothing. However, I recently took in a small flokati area rug, about 4' x 6'. They told me they had to send it out, and I said okay. I got the rug back more than a month later - long after it had been promised - paid $50, and found out when I got it home that, not only had the rug shrunk, it wasn't anywhere near clean - it had a large oily spot that was virtually untouched (the reason I took it in in the first place), and was still full of bits of thread and crumbs. I truly believe someone somewhere tossed it in a washing machine. In short, take your clothes there, don't ever take a rug.
Pros: Clothing
Cons: Rugs
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