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new management- poorly trained and condescending at best, deceptive and greedy at worst - Review by citysearch c | Lakes Of Bellevue Alarm Line

Lakes Of Bellevue Alarm Line

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new management- poorly trained and condescending at best, deceptive and greedy at worst 4/16/2008

I've lived in this complex since 2003 and was satisfied and happy until the new management co.(Harbor Gp International) came in 2006. When it came time to renew my lease in 2007, the office management staff made many mistakes on the new lease agreements : the wrong name was on the lease, the rent kept changing from page to page. Each time they "corrected" the lease, my rent went up ! This happened four times over the span of four months : bottom line, 1 bedroom, 5 mo. lease will cost you $840 a month- something they should have told me the first time instead of giving me several different prices and contradictory answers. Also, my boyfriend was apt sitting for me one time and accidentally locked himself out in the balcony (due to a broken lock) during the winter time in the off hours. The management staff refused to come out because it was the weekend, and unlock the door. A policeman living next door was kind enough to help him out, however, the lock had to be replaced for $120. The management staff refused to apologize for not unlocking the door for him citing security reasons or make any compensation . Hmmm, the fact that my boyfriend got into the apartment anyway disproves their argument. Bottom line: 1) unhelpful, patronizing and condescending management staff 2) any deal they give the first you rent is for the first year only, after that rent goes up $15-20/yr, and $150 for a 5 mo. lease, no negotiations. If you rent here: keep a paper trail- management staff will make up answers instead of finding out the truth 3) if you have a pest problem (which I've had here a couple of times) - good luck and tough luck . Pros: location, pet friendly, lots of parking Cons: pest problems, management will treat you poorly more
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