I gotta say I wish I knew about Juan's service earlier. I have been wanting to tint my Acura for the past year or so but never found the time to drop off my car at a regular shop. I came across the first reviewers comments when searching for a tinting place in San Jose so figured I'd give them a chance. I almost went with some place my friends went to near Santana Row (forgot the name) since they got a ""lifetime guarantee"" too but they paid over $500 so I was a little hesitant. After getting a quote from this place I immediately booked. I scheduled an appointment and within a few days (I happened to book during memorial weekend) they showed up at my work. I was a little nervous because I had no idea how much I wanted to tint my car considering I wanted it to look good but yet not be a cop magnet. Juan was nice enough to cut a few different levels of tint and putting on a window to compare how it looks and also explained why the back window should be darker then the rest b/c of all the extra light coming from the windshield. In the end I went with the ""standard"" tint (30%?) on side windows and 25 on the rear, enough to give it a good look but not too far as to be bait for cop ""quota week"" if you know what i mean :) The reason I say they have great customer service is because I noticed a scratch on the passenger front window and an akward cut that is hidden 80% of the time (near the top left corner of one of the windows) but knowing that it was there bothered me so I called Juan up and he came the very next morning (today) to totally re-do the front two windows at no charge! So not only does the tint have a lifetime guarantee, Juan goes out of his way to make sure you are fully satisfied with his work, since most of his business is word of mouth I presume (heck-- thats how I found him). Good customer service like this is rare these days so I want to go out of my way to make sure the word gets out that you will be treated right using this Tinting service.
Pros: Service, Price, Quality of work
Cons: Only issue I had was probably because I was nitpicking.. but even then, they fixed it :)
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