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Rip Off! - Review by citysearch c | AutoNation Honda Renton

AutoNation Honda Renton

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Rip Off! 11/1/2006

I bought my car at Renton Honda and took it for service at this location all the time. Be very cautious when you have to get anything other than your oil changed. My passenger side window was having problems, so I asked them to look into it. I paid $130 for labor costs, the window wasn't broken, it just wouldn't open and close. They told me it would cost an extra $300 to fix it! Gasp! Why in the would it be so expensive? Apparently the small plastic piece that holds up the window was broken, but I would have to buy a new window to get my window fixed!! They didn't have the plastic piece on hand and couldn't order it either. I went to a Collision Autocraft place in Newcastle to see what they would charge me. I had a really great experience with them after a minor accident a few years ago. Anyhow, their window specialist told me they probably had a spare plastic piece and would only cost me $5!!!! Then there was the labor fee of $20 but what a savings from $300 plus labor at Renton Honda!! After that experience, I do not plan to go back to Renton Honda anytime ever. Pros: Customer Service, Open 7 days a week Cons: Rip Off prices and dishonest more
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