We decided to go to Pappasitos' yesterday for their lunch fajitas. Our waiter started off helpful and friendly and then gradually it was as if a change came over him. Someone else brought us our food, and later our drinks. This continued with him getting other people to service us more and more. The fajitas were great, I have no complaints about the food except for the tortilla chips were a little over cooked for Pappsitos standards of light, and airy chips. When we asked for our refills he would go over to do them and then get sidetracked and go to the bar and mix drinks there *which wasn't his job as a waiter* and then he would talk to the lady at the bar. Then a young couple with a baby came and sat at the table behind us and he started making jokes with them and playing with the baby and offering them different food and drink choices while our table and another table are pleading with him for service. We asked for our check and he FINALLY after 15 minutes brought it to us, and then stuck it and the debit card in his pocket. It took another 20 minutes for him to come back to our table and he still hadn't rung up the check. He said. uh, uh I'm going to do it! then he finally did and charged us for the wrong person's bill and when my mom questioned him about it he said ""oh, my treat"". He also was the one who suggested a whole plate of jalapenos to go with our chili con queso and charged us $1.00 for HIS suggestion. Needless to say no tip was given and a call and letter to corporate was put in.
Pros: the best fajitas on the planet
Cons: bad service, noisy
more