I went to VCA Fox Chapel Animal Hospital for several years because they were convenient but finally switched because their service was so bad. As an example, I needed to get more heartworm preventative medicine for my dog and when I called to get it, they refused to give me a prescription unless I got it filled with them. This is illegal and when I pointed that out, they said they couldn't give me a prescription at all since my dog hadn't had a test. Since I always take her there, I asked why they hadn't given her the test. They said they could give her the test if I got the prescription filled there. Also, my Grandma's dog is very sick and went there and they said there was nothing they could do (after charging almost $1000 in tests) and another vet was able to help.
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